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January 2024 by Wally Davis
A very nice place to go to have your Luxy fixed! If you need another vac, that is the place to go to..its like finding yourself in a candy store with all the sweets( vacs) available. You can literally take it for a test run...in the store that is!:) Great customer service !!!:)
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January 2024 by Patricia Forsythe
Great customer service and great products. William goes above and beyond.
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January 2024 by Anne Smith
I love the personalized service.
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January 2024 by John Pasko
Diagnosed and repaired a Shark vacuum in 15 minutes. Only charged $20.00. Highly recommend.
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January 2024 by Lisa Duke
Great service. Prompt and very personable!
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December 2023 by Kimberly Schmitt
Love this place! William Sullivan, the owner, is a great boss and the rest of the staff is so wonderful, it makes me WANT to come to work!Origins by Aerus has enabled me to learn something new every day through testing the Water Supply for Aerus customers all over the state of MD. Having the ability to offer clean & safe drinking water to so many is truly something I can feel good about.
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June 2023 by Umar Hameed
These guys know what they are doing. The only thing better than their products is their service.
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May 2023 by Tirc Rust
Really horrible people. Broke my vacuum and said its my fault.
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April 2023 by Fate Products
Horrible Customer Service
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March 2023 by Dick Willington
Do not go to these guys they will take parts out of your stuff and return to you broken. Stay away!
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March 2023 by Michael5ou Michael5ou
Broke my vacuum and returned with missing parts.
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October 2022 by Karina Fernandez
I love bringing my vacuums here! Great service. Reasonable pricing.
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July 2022 by Robert Feehley
We took a 30 year old vacuum cleaner in for a broken electrical cord. The manager noted another issue with the vacuum but did not try to sell us on the fix saying “you should get a few more years out of it”. I really appreciate the honesty and integrity.The repair was done quickly and very reasonably.Great little shop that will save you some money!
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May 2021 by Janessa S.
I had an older vacuum that wasn't working but was expensive enough initially where I wasn't ready to toss it. I bought from SEARS, and their repair department was an absolute nightmare. So I looked into local repair options (challenging since I don't really drive). I was able to talk to a woman from Aerus that was very nice and arranged a pick up at my house! William was extremely friendly, knowledgeable, and helpful. After evaluating, he explained the issue and why it would not be a good investment on my end to have them repair it, when I could get a new one for a similar cost elsewhere. He informed me of their specials on their units but was never pushy and was transparent the entire time. You don't always get that often; especially knowing you may not get direct business from the person you are helping. They have a air purifier that reduces COVID-19 on surfaces that naturally is more interesting and important than my vacuum story :) Check out anyvac.us
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September 2020 by JT
Exceptional service... Friendly, honest and fair...
