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October 2024 by Im Obake
Awful board members who abuse there powers to withheld information and protect there friends and family when they’re dogs attack children. How are your board members people who have no qualifications?. You people are disgusting and are the reason for so many dog attacks and children suffering and animals being mistreated by uneducated and irresponsible owners causing the attacks to happen.
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October 2024 by dia Proctor
Tells you to call for an appointment and no one answers... why list this on the website if you don't respond/ answer the phones
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August 2024 by Amber Hildebrand
I was recommended to this shelter by a friend who also adopted their fur baby here and I am so glad! The location of this place is absolutely beautiful and the staff are so kind and accommodating. You can tell they truly care about the animals and are willing to work with your needs. Thank you so much for our sweet pup Natty O (renamed Jagger). We adore him already!
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August 2024 by Denzell Walker
Trash. Don’t even waste your time. I called about stray cats, including baby kittens logged underneath of my grill in my backyard.
So the first question I was asked was “where do you live?” … I proceeded to answer and then was told “well we won’t come out unless the cats are in a cage”. So that makes me think:
1. Why wouldn’t you lead with that instead of asking where I live first? To me, it looks like you don’t want to come to my part of Baltimore County.
2. What sense does it make for me to try and put stray black cats in a cage?
Very short on the phone, terrible customer service. I asked “well what should I do then?” .. got nothing. Just trash. This is where our taxpayer dollars go.
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July 2024 by Nicole Nobody
walked in gave them my information and rescued a beautiful bunny (sweetest thing ever) . we will continue to rescue animals from this shelter. process was quick and easy. staff was very kind and helpful
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July 2024 by Zoe Metalios
I found this cat on the side of the road, turned her in to the animal hospital, and she was picked up by BCAS. I could not have hoped for her to go anywhere better. I’m so glad I have her back once they fully checked her out, spayed her, and took care of her. The staff is so helpful and kind. I called every day asking about her, making sure she was okay and seeing when I could pick her up. The staff there never seemed frustrated or annoyed when I called every single day for a week straight and once I was checked in at the desk it only took about 30 minutes to take her home. The vet who brought her out to me was so attentive and informative and made sure I knew how to acclimate her to her new surroundings and when to give her medicine. I’m so thankful BCAS was able to help her so she could come home safe with me. She seems so happy now and it’s only been a couple of days home!
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June 2024 by tina largent
They were very professional and they came to my vehicle and picked up my cat and dropped her off at the door with instructions. They were extremely pleasant during my stressed situation awaiting the results from the surgery.
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May 2024 by Jenna Justice
I am a volunteer there and I love it come and say hi to me. There are so many cute, sweet, playful pups . They each need a forever home . Love is so easy to give.
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March 2024 by Donnell Jones
The staff was very friendly and knowledgeable. I am not a "dog person owner," but after we left I am seriously considering adopting a dog, that's how much this dog got to me - crazy ain't it.
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February 2024 by J J
They are pleasant and understanding. I had to give my cat up, and I needed comfort for me and my daughter. They treated us kind and even let my cat keep her blanket that smelled like home .
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January 2024 by Beverly Chaires
Terrible organization.Can not pick up loose dogs running around your neighborhood not leased that jeopardize you and your dogs safety at time of incident. Gotta change. I am contacting theGovernor
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January 2024 by M H
While it is a nice shelter and staff are helpful, some of the policies are not conducive to adopting pets. You cannot walk through the kennels to look at dogs and can only meet 3 dogs per visit. Even wanting to meet one additional dog is not allowed. I understand time and staffing constraints; however, multiple times I’ve seen where fees are reduced to zero and pleas are sent out that the shelter is overflowing and at capacity. If you want animals to be adopted, consider making it easier to see a pet to make an educated decision.
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January 2024 by Mary
We came here in early December looking for a companion cat for our 2 year old cat. We picked out a friendly older male cat and brought him home. The adoption process was super easy and painless. You can basically go in, choose a pet, and take them home the same day. We also had an adoption counseling session which I thought was really helpful. They taught us how to introduce two cats slowly and through separated spaces. We followed this method thoroughly introducing the cats slowly. Unfortunately, the cat we chose was a stray so there was no history of whether this guy could get along with other cats. Male cats, especially, are known for being very territorial. Instead of gradually growing used to each other, the new cat became increasingly violent toward our cat culminating in a big beat down where our cat was scratched and terrified.Very reluctantly, we decided to surrender the new cat. I am still incredibly sad and feel guilty about this. But the Baltimore County Animal Shelter was incredibly nonjudgmental and helpful. At the very least, the cat had a warm and quiet place for a month. Also, we were able to provide information about him-- he really needs to be a solo cat. When we get over this loss, we will be back to the shelter to look for a younger cat or a cat that we know gets along with other cats.Thank you to the staff that works here. This cannot be an easy job.
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December 2023 by cod god
Reported stray cat problem they tried telling me it isn't that bad. They never came out
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December 2023 by april champagne
I’ve been on the hunt for two orange litter mates for a while and some finally popped up last weekend. I went in on aSaturday to see if they were available and unfortunately they were being adopted right then. The waiting room was packed! The staff were all so nice and patient, despite the crowd and the million questions they were being asked.I saw two more orange babies pop up so went back on Tuesday and was able to adopt them. Again - the staff was so kind and pleasant to deal with. The facility itself was also very clean and the volunteers there are great! I highly recommend adopting from them! It was a great experience!
