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March 2024 by kevin R
Great that you are able to return Amazon items to kohls, just saying. Yesterday I went into the store and it was a little disoriented because of restocking items and clearance items being organized etc. It turns out I had to return to the same store to return an item and it was IN PERFECT CLEAN AND ORGANIZED, I WAS SO IMPRESSED AND I AM OCD!!!! The staff was smiling, asking if people needed help, you just don't see this high level of service anymore and a team that cares about their customers and quality of their store. Ben, Barbaria, Daniel, Marvin, and Farhia are amazing. Super impressed.
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February 2024 by jeanr
Aspen Hill, MD store. First time shopping here in a long time as this store has been in bad shape during many prior visits. I went today to use my BDay coupon. Today the store was neat and organized with merchandise attractively displayed. Wish they had more mirrors in the clothing areas thoughFernando checked me out and he was very friendly.I’m glad I went back today. Hope the improvement continues..
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February 2024 by CS Kim
Your emplyees were friendly and very courteous. Prices are right with a coupon.
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February 2024 by Juriel lopez
I really like the store, it looks very nice.
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February 2024 by Glorianne Small
My experience today with Fernando (the perfect cashier) was such a great event. I haven’t seen a warm reception from a cashier in a while. Thank you, Fernando! You made me feel like I mattered.On an annoying note, I didn’t know I was supposed to bring a bag to pick up my order. Now I do, and in case you didn’t know, now you do.ha ha.
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February 2024 by Diane tAMAGOGLU
Fernando at the Aspen hill kohl’s store provided excellent customer service. Made my checkout with ease. Was very knowledgeable and friendly, kind, and resourceful as well as respectful. I think he should get a promotion or a raise and/or both.
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February 2024 by Nancy Wenk
Fernando, the cashier, in Aspen Hill Md store extremely helpful.
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February 2024 by Iris Schwabe
Great deals and and customer service
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February 2024 by Poo Bear
I enjoy going to the Aspen Hill Kohl’s because it is a very convenient location. It is usually clean and orderly. An Associate Fernando, is always very helpful, cheerful and seems to enjoy what he’s doing.
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February 2024 by Barry Graham
The Amazon return, my reason for visiting, appears to be deliberately placed as far as possible from the entrance, to try to get people to buy things. It's like this at another Kohl's in the area. An old trick that is not appreciated. UPS Store is a much easier option for Amazon returns.
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February 2024 by gwen turner
They still haven’t given me a receipt for 8 returned items and it not reflected on my credit card. They say the return was accepted but they couldn’t print out the receipt but would email it. They would not do the return over. I should have taken my items back and gone to a different store.
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February 2024 by CLAIRE HERMANN
The cashier was pleasant and efficient but the wait was long because there was only 1 cashier.
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February 2024 by Maria S Cespedes
Beautiful place, the amenities are amazing.
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February 2024 by Ricardo Mendoza
Great place to go
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January 2024 by Betsy Crespo
Went yesterday last moment shopping they had Very good sales, very fast lines, & good customer service
