Walgreens at 1230 Bay Dale Drive in Arnold offers a mix of experiences for its customers. While the pharmacy has received praise for its friendly and patient staff, some services, like passport photos, have faced criticism for not meeting official requirements. Customers have noted the pharmacy technicians, including one named Jordan, display exceptional patience and understanding, especially with older clients. The store is described as bright and clean, making it easy to find items, and the staff, including a helpful employee named Nicole, have been recognized for going the extra mile to assist families. Additionally, a pharmacist named Miss Tolu has been commended for her outstanding service, staying late to ensure a customer received their medication. Overall, the pharmacy's customer service appears to be improving, and many customers appreciate the helpful and compassionate nature of the staff.
Store was closed before 930 when they should have been open till 11 causing me to be without medication I required.
September 2025
Terrible customer service, rude, slow-moving, and unhelpful. They lost my FedEx package. Better off going somewhere else.
May 2025
Kristina and Marrissa were amazing helping me with my photo and poster order - spent extra time with me when I couldn’t figure out the online system and helped me fix my mistakes! Very patient!
