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June 2024 by Patty Blake
I love this place. I forgot her name but she has red hair and a pretty guage ear piercing. But she is so sweet, very warm and bubbly. She helped me find everything I needed. This cvs is pretty well organized, nice staff and good deals, I found essie nail polish on sale, and some other stuff. I downloaded the app and they send you nice coupons, which sounds like a little but if your already on the hwy, it’s nice to stop and get like a free lip gloss, nail polish, or tampons with the cvs coupons. Saving money just makes everyone feel good. Just join the app/number..check your email/app and add the coupon. It takes 10 seconds to do. Girl stuff can get very expensive quickly, a mascara here, nail polish there, can add up… but this is definitely a life hack. You can get things you need on a discounted rate. I don’t go crazy with it though, just little things I need. I wish this cvs had more traffic definitely a diamond in rust.
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April 2024 by lynda dixon
I have been going to this pharmacy for years. Recently a new pharmacist joined the team named Jimi and I feel the entire atmosphere has changed to a much more efficient, positive, and customer service oriented experience! This pharmacist cares! I see him working the register, the phones, the computer, and even the drive-thru. He is a team player! It really makes a difference when people care!!! Thanks CVS! Thank you Jimi we see you & your team rising up!
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March 2024 by Dan Meka
The pharmacy staff (including the pharmacist) is rude and acts as if the customer is an inconvenience. The last annoyance for me was when I asked if I could also pay for a small item while I was picking up a prescription. They acted as if I wanted their first born. I wish my insurance didn't require the use of CVS, otherwise I'd find anywhere else to go.
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December 2023 by Michael R
Is there an option for 0 stars? The customer service here is a disaster. I assume like myself others only end up using this pharmacy because our insurance requires it. They claim drugs are on backorder when no other pharmacies are having issues obtaining drugs. Its like being stuck in a abusive marriage with no option of divorce. They can't help, they talk with no energy or desire to help. They dont care. Maybe they are understaffed, and maybe some of this is outside their control. My first instinct always is to be sympathetic and understanding but this place has used up all of my patience. This is not how to run a pharmacy. Perhaps there are some good people working here but they are being overshadowed by a poor system and bad apples around them. "Check back with us if you have not heard from us within 2 business days". Yeah its been a month guys. Good grief.
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November 2023 by Jeremy Barnaskas
Slowest pharmacy on the peninsula. Be prepared to call in your order, go there to check and be told to come back an hour later regardless of when the script was sent.
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October 2023 by Jennifer Gibbons
If you can avoid using this pharmacy… do it at all costs. They’re rude, don’t communicate, never have anything in stock, and extremely unhelpful. The customer service is downright the worst I’ve encountered. Go anywhere else.
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August 2023 by Priscilla Powe
My experience was amazing
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April 2023 by J W.
Staff at the pharmacy is always extremely rude. Most of the time you'll get a call that the prescription is ready, but then they'll tell you to come back when you show up. I'll never use CVS pharmacy again thanks to this location.
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April 2023 by Jim Rosenthal
Painfully slow, overcharged me for at least one Rx, staff won't make eye contact, and they keep texting me to pick up an outdated Rx which has been replaced by another one. Not only are they incompetent and rude, but CVS and the other chains are putting all the independent pharmacies out of business. Presently, we'll have nothing but these indifferent giant chains to take care of our Rx drug needs. What joy.
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March 2023 by Danielle Draper
Wow there are a lot of bad reviews for this CVS. I honestly have always had a positive experience! I get my prescriptions on time. Staff is friendly. Store is organized and stocked. Haters gonna hate.
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January 2023 by Michael H
It doesn’t matter if you go in or go to the drive through. It can take 15 minutes for anyone to even look at you, as you try to pick up a prescription.The pharmacist looks at you, while he doesn’t wait on you.
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January 2023 by Ian Holstrom
7 years ago I wrote: "They are slow, they seem to be out of a lot of medications, they seem kind of lost. It's very strange how many issues I've had there over only 3 trips, but I'm not the only one I know. And the reviews here tell me this is a problem in general. I hope they get it together soon because it is a very convenient location for me."Well, it hasn't improved. If anything, it has gotten worse. I can't believe I've put up with it for 7 years, but it is time for a new pharmacy. I have a heart medication that was in process that they said would be ready at 9pm the day it was called in, & surprise! It wasn't. It is 3 days later, it is still "in process". I called and they said they are "a few days behind". The only way I can get them to "expedite" it (as if 3 days late isn't already so far behind, it's impossible for them to call it being expedited) is if I go in store and wait around while they fill it.I think they are just understaffed. That's my hope. Because the alternative is they've been sorely mismanged for this long, and people put up with it for the sake of convenience. I'll take a slightly longer drive to ensure I have less problems. I would save yourself the headache and go elsewhere, if you have the choice.
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December 2022 by B W
Always get a bad vibe from the employees in their pharmacy -ALWAYS. The pharmacy has a full staff and everyone looks too busy to help anyone. They do you a favor handing you the prescription when they have time. Text messages from them are confusing and not accurate. The customers stand in a line blocking shoppers who are in the aisle. Prescriptions aren't ready when you get there after texts received beforehand indicate they are. Just a non-customer friendly place altogether. I gave up on CVS and use Safeway across the street where employees are courteous, service is consistently top notch and employees don't treat customers like they're not worthy of respect. No more CVS for me.
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December 2022 by Ron Rawlinson
Worse pharmacy I've ever been to. I've been waiting 4 days for a prescription that they keep saying is being processed. Staff is rude and unprofessional. This is the last time I use this CVS or any other CVS because corporate has to know what's going on there and they are doing nothing to fix it!!
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December 2022 by Alfredo Malinis
This location is worse than any ive ever been to. The pharmacy employees act like you are inconveniencing them when you go to pick ip a prescription. Over six hours to fill a prescription of in stock medicines. It was only by sheer mistake my prescription was sent here. Never again will i make that mistake.The entire staff of the pharmacy from top down needs to be replaced with people who are willing to be, at bare minimum remotely interested in helping you. If i could give zero stars I would
