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December 2023 by Daniel Duque
I had an exceptional experience with this bank, particularly due to Michael's outstanding customer service. His attentiveness and dedication truly set this institution apart. Five stars, without a doubt!
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August 2023 by Elaine F.
This branch location is fine for drive up banking. The woman who handles both the counter and the window is very nice. But don't ask for anything more complicated. They were unable to open an estate account (no notary works there), so the manager directed us to another branch. He promised to make an appointment for us at the other branch for the next day and said an email confirmation would come. Nothing ever came, so we went online and tried to book an appointment ourselves, which the bank just canceled. You can't get through by phone, through their elaborate menu, which eventually says no one is available. Very frustrating. Followup from the next day: we visited the other branch (with an appointment) and waited nearly 30 minutes to be helped. There is a plaque on the table with a QR code that says "join branch wait list." There were 4 customers waiting and attempting to join, but the link from the QR code came up saying "branch unavailable." We finally met with a bank representative, but it takes extreme patience to navigate their system.
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August 2022 by Bello's Cleaning
I had post my review with my personal accounts and it was removed,I have my business account with Wells Fargo branch Bayridge Annapolis.On Monday 18th 2022 almost 8k were withdrawal from my account, I was told to wait 10 days and my money will be back 11 days after and hours on the phone they just read their letter saying they are not taking responsibility. I have been asking for writing notices about the process the denying that .If you work for your money do not use this institution they do not care and do not take responsibility that their system were hacked.
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August 2022 by emerita lopez murcia
(Translated by Google) This place was great for a while, they attended you and helped you with your needs. Now it doesn't work at all. If I will seek help in Spanish it is a disgrace. The man who is there who speaks Spanish supposedly to HELP…. he doesn't, presumably because he's busy, while he's messing around just wasting time. It is totally aragan what a pity. I have been with this bank for 14 years but the attention is fatal. I am ready to change to another bank. If you have things to solve, do not visit this town, it is a disappointment…(Original)Este lugar por un tiempo fue de maravilla, te atendían y te ayudaban con tus necesidades.ahora no sirve por completo. Si buscaré ayuda en español es una desgracia. El hombre que está ahí q habla español supuestamente para AYUDAR…. no lo hace , supuestamente porque está ocupado, mientras está chambriando solo perdiendo el tiempo. Es totalmente aragan q lastima. Tengo 14 años con este banco pero la atención es fatal. Estoy lista para cambiarme a otro banco.si tienes cosas q resolver no visites esta localidad es una desepcion…
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April 2021 by cricket wang
no appointment available its sad
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March 2021 by Kia Baskerville
The folks that work here are great! Genuine folks who care about YOUR money! So, they help make banking great! ✌?
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February 2021 by D00DitsOmar
Consistently having issues with depositing cash using their ATM.You’d think for a big bank they’d resolve this issue by now. Oh well, at least the old fashioned way still works. Just very inconvenient at times.
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February 2021 by Michael Capo
I do not use Wells Fargo bank
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July 2018 by Finding Your Center
This is a nice place to do banking. The staff are very friendly and approachable. Spanish us fluently spoken there too.
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January 2018 by sheryl barnes
This is a nice place to do banking. The staff are very friendly and approachable. Spanish us fluently spoken there too.
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April 2014 by Jacob Schwab
Slow rude annoying and lack customer service skills if they make it another 24hrs without getting shot by one of there customers I would be very surprised
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July 2013 by Azhar Khan
This is the best wells Fargo location in the area.Always greet you with a smile.Quick Transactions.Very respectful staff.
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July 2011 by A Google User
This bank has the worst rep out of any bank that I've ever had,if you like you money mixed up this is the place for you.I don't know what wells fargo will do but untell they get dennis away from there customers nobody will be happy with this bank.He is the rudest,fake an loves to smile an say I'm sorry I put you money in the wrong account an you bounced checks.if you are thinking of banking in annapolis don't use wachovia!
