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May 2024 by Ariel Bryan
I loved my experience here at treasure island. I found my dream dress!!!! Very patient and professional and they offer great suggestions if you are unsure about what you want. I recommend looking for your dress code online to see if they have it in store and if not they don’t mind ordering it to the store.
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May 2024 by Karlin Fertig
amazing dress shop. the owners were great, very easy people to work with. they also had a good selection of dresses to choose from.i absolutely fell in love with my dress. i cannot thank them enough!!
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May 2024 by Mari Andrews
My second wonderful experience at Treasure Island! First was in 2020 for my daughter's prom dress, the second time was about a month or so ago for my others daughter's prom. The owners are a beautiful couple and made both experiences wonderful for my daughters. Most recently my daughter arrived to the appointment with one style in mind but after listening to the nice gentleman about other recommendations she decided on the most beautiful dress that was a beautiful color and fit.I hope this shop is around when my 2 year old daughter goes to prom :-)
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May 2024 by Heather Lyons
The owners of Treasure Island are the most wonderful people! The lady who owns the store showed my daughter around the racks of the different styles and gave her 5 tags to choose dresses to try on. My daughter was so pleased with the selections that she struggled choosing so the owners helped. They both did a fantastic job! My daughter chose an exquisite hot pink dress for prom! The space to try on dresses is very nice with plenty of room and mirrors to see how the dress looks. The lady who owns the store did an adorable video and allowed us to take some pictures of my daughter in her dress. I am SO pleased with our experience! We will always go to this store for my daughter's Sweet Sixteen party, Homecoming, and Prom dresses! When the time comes, we will also go back for a Wedding Dress! I have nothing but positive things to say! The rules make sense to me and I didn't feel uncomfortable in anyway! Please remember to make an appointment before you go! They really care about their customers and providing the best experience! I really love the owners and this store! Thank you both SO much!
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May 2024 by tamara chin
I had the best experience at Treasure Island. The owners made me feel so welcome and beautiful when I went to try on dresses. I will come back again when I win my pageant and go on to Miss USA. Thank you so much for a great experience!
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May 2024 by Sarah Diaz
I loved the owners! They are super welcoming and kind, I also loved how much they know about their dresses and what works best for other people! I would 100% come again!
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May 2024 by Riley Mumaw
I am extremely disappointed in Treasure Islands customer service. The lady was mean when I asked if there was any appointments available. This would have been the last memory I would have with my friends before I’m being put in the foster care system. They even told me I had to have a parent… I don’t have one??? What was I supposed to do??? I asked if my friends parent could be the parent in my the facility. They said absolutely not no parent no sale.
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May 2024 by Lakshmi Sarma Ramani
Wonderful experience shopping here. We dropped by not realizing that we needed and appointment and they still took the time to help us. Beautiful selection of dresses and great service.
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May 2024 by Tammy Colbert
I took my granddaughter to this location. It is very cramped and has no space to get by or even pass other customers. They give the girls no privacy. They were very harsh with their delivery of words for girls that are a little more curvy. You can't even see the selections of what they have. They made the experience terrible. I would never go back to this location. I think they need to rethink the way they speak to people. The younger lady is just as rude as the owners. From the experience I saw and from what I'm reading, protect your young ladies' self-esteem and find somewhere else to go.
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May 2024 by Ava Strissel
The staff was incredibly helpful helping me say yes to the dress! They have just about any dress you could find, if you need a prom dress you have to come here!
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April 2024 by Nadine Reid
Response to owner’s response…At no time during my time in your store or during our phone conversation when I requested an appointment did you indicate that I could come back during the week to try multiple dresses. Additionally, there was no one soliciting in your store, you were minding a personal conversation that you should not have included yourself. I really suggest that you look at your process and implement changes that accommodate all your customers. You lost many potential customers as they walked out your store frustrated, disappointed and even angry. I am just only one of many voices on that day.. Please Do Better!Shopping for Prom dresses is supposed to be a happy memorable moment in a young girls life!My original response…I took my daughter to Treasure Island -Prom Dresses in Annapolis, MD to get a dress for her upcoming prom. The owners displayed poor customer service. They have at least 20 + gowns displayed on mannequins and hundreds of others on rack to choose from. At appointments they tell customers that they can only request to try on one mannequin gown at the appointment. However, they can try on any of the others on the rack. I advised the owner that we really will not know if we want to buy it unless we try it on as it is only one in the store. Their reason limiting that amount did not add up. The owner said he has to put them back on the mannequin himself if he takes them down. Additionally, when a customer ask to try on a gown that is on a mannequin he proceeds to tell them the price to deter them from trying it on giving the impression that the customer can not afford the dress or he just doesn’t not want to take down a mannequin gown. I am not finished. During my appointment, I was having a personal conversation with another mother about how hard it is to find prom dresses for our daughters and she suggest that I go online as she did but still wanted to shop in a store in case she finds something better. The owner jumped into our conversation and told the mother not to make that suggestion to me in his store. Later on as our daughters began trying on the one mannequin dress along with others,. The same mother wanted to get my opinion on the dress she purchased online from her phone, the owner jumped in our conversation again and told the mother that she cannot show me the picture. The owner told his wife that one customer can not suggest that another customer shop online in their store. Next thing I know, the wife of the owner told the customer’s daughter that she cannot try anymore dresses on because her mother purchased one online. Once this happened, I terminated my appointment and went to Starrz Boutique in Bowie, MD and experienced excellent customer service and a trendy/elegant gown at a fraction of the price for my daughter’s prom. We said “YES” to the dress at Starrz Boutique.Starrz Boutique 6127 Highbridge Rd, Bowie, MD.
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April 2024 by Ella Rivers
When I got my dress there I had the best experience with customer service as well as left with my dream dress, they made sure of it! Not much more I could ask for.
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April 2024 by MARCELLA DRAIN
Very knowledgeable and professional staff! Went out of their way to make our prom dreams come true!
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April 2024 by L K
Extremely rude and not body positive. Almost an hour wait past appointment time. Employees were abrupt and nasty.
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April 2024 by Kerry Mietzner
Went here to get my daughters senior prom dress. From day 1 they were oh so professional. Helped in every way. I would highly recommend them for all of your dress needs !!!!!! If I could give them more then 5 stars I would!!!
