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October 2023 by Alvin Dockett
Excellent customer service from booking to completion of service. My vehicle looks amazing. My SUV tends get scraps and scratches when I take it to an auto car wash so I’ve been looking for a great hand car wash. The staff here is very professional and takes pride in their work. Well worth the wait. I will definitely be back.Service: Full body wash
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July 2023 by Mandy S.
We could not have been happier. We were able to get our car in quickly and the service was kind and professional, and the price was incredibly fair. They did such an exceptional job that when a long time friend came by and saw the truck she asked who else was at our house because she didn't recognize it. We will be back soon with our other car. Thank you!
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June 2023 by Olivia Davis
I got the interior of my car detailed and truly it was amazing experience! Customer service was 10/10 and the result was incredible. They did such a good job in a short amount of time. Can’t recommend more.
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May 2023 by Don W.
I was trying to get an auto-detail to sell my truck. It was a disaster and I needed quick help. I had no idea this service was even In the annapolis mall; ...Unbelievable job. I was skeptical at first because it's not your traditional shop. I'm not easily amazed but I was dumbstruck with what was done with so little gear. I HIGHLY recommend this business. Amazing. Amazing. Amazing.
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May 2023 by Gillian Nolan
extremely good service, they were able to see me immediately without an appointment. car looks amazing, I specifically wanted someone who would steam clean the seats and they did a great job for a great priceServices: Steam cleaning
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March 2023 by John Watkins
The hand wash will leave your car spotless! I highly recommend especially if you're worried about your paint job.
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December 2022 by Marta Savage
We have small kids and busy lives, so our cars get pretty dirty. Our minivan literally looked brand new inside and out when we picked it up, and it was super convenient to take the kids to lunch and a movie at the mall and then go pick up our sparkling clean vehicle. Prices are very reasonable for the excellent quality. Highly recommend!
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July 2022 by Keverne Gomar
After using a scratch repair cloth, part of clear coat dulled. Took for an estimate. Some wanted to push for total new clear coat at prices well over $1000.00. Not only did they repair without redoing the entire clear coat, but also the car looks showroom ready. Prices were very fair and a fraction of other quotes. Location allows shopping at the Westfield Mall making it easy to leave your car. Highly recommend and will return when needed again.Services: Paint repair
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May 2022 by Alex H.
TLC did an amazing job with my car. Very quick and responsive! Would recommend to anyone in the Annapolis area
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December 2021 by Morgan Hoffman
I could not be happier with TLC Wash n Shine! My car was in bad shape. I got a full interior and exterior detailing service and my car looks BRAND NEW. I couldn’t believe it when I picked it up. My seats that were once covered in stains are absolutely spotless. Everyone was so nice and very professional to work with. I HIGHLY recommend them for your car detailing needs!!!Services: Wheel washing
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August 2021 by Jeff P.
So there I was with my daughter getting a car detail for her "new to her" car. We saw great reviews and couldn't wait to her the car detailed. We ordered pa full detail with carpets washed. There were all kinds of high end cars which were all pretty new so we figured they would be careful. They said it would take a couple hours. Well, we went walking around the mall and we came back after calling to make sure it was ready. Mind you, they are one floor up in the covered parking lot, so the lighting is not necessarily the best. A first glance, it looked good, it was clean and the tires shined. We paid them our $200 and went on our merry way. Maybe a mile up the road I noticed dirt around the side view mirrors. Hmmm. Okay. It's not a huge deal but still, I paid for a detail not a car wash. Even with just a hand wash they should have clean it. Then I noticed dust behind the driving wheel. I didn't want to upset my daughter so I figured whatever. When we got home I decided to inspect it further. Well, the inside part of the door jams were still filled with dirt and leaves. Seriously!? Then I looked at the paint in the sunlight and it didn't looked polished at all. Then I noticed that they didn't even put any conditioner/shine on any of the bumpers or plastic trim. It goes on! There was still dirt imbedded around the edge of the windows by the rubber trim and they didn't even use a brush to remove the grim around the Limited Edition model symbol. You can see the pictures attached. I wouldn't be happy if this was just a hand wash, let alone I paid $200 for a detail, not to mention the 20% tip. WTF?! Mind you, I used to detail cars, so I felt totally ripped off and most of all my daughter was disappointed. Frankly, I don't think they know how to detail. I'm giving them the benefit of doubt that they didn't do it out of malice. In retrospect, all the other cars were high end and well taken car of, so the owners would be less likely to notice any problems. So what I am saying is, don't waste your hard earned dollars here. I wasted $240 and 3 hours of my time. They should probably watch a You Tube video or two to see how a real detail is done. If you want to throw away your money, be frustrated, angry and feel ripped off, then this is the place for you.
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July 2021 by Ernest D.
This place was a little hard to find, as they lack marketing signs anywhere. No signs/advertisement of where they are so I had to call to ask exactly where they are (they are located on the second floor of the Blue garage). They did a superb job on my detailing (I had a super dirty extra cab pick up truck both inside and outside). The reason for one star less is that they told me the job would be done in 3-4 hours (I've gotten my pick up detailed before and it's usually just 2-3 hours), and when I came back 4.5 hours later, it wasn't ready. I drove home with a semi-incomplete detail job, but it was nicely done overall regardless. Another reason is that for the price they charged- it was on the high side, as if I was driving a premium car. I get that I have a an extra cab truck, but compared to other extra cab trucks, not that big. So I was just turned off by the price they charged- at least give me my exterior some sort of waxing on the outside?? Regardless, happy with the interior, and the family that runs this joint is very friendly. Just maybe advertise better (I.e. more signs, and maybe adjust your pricing a little).
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July 2021 by Alexis O.
This business is amazing! I just happened to be at the mall in Annapolis when I stumbled across this place. They do great work, my car has never looked cleaner! Like brand new! They're are exceptionally gentle with the tints on my windows which really impressed me. Also my car shines with the wax job they did on the outside. 10/10 would recommend to a friend.
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June 2021 by Lynne D.
My car was a mess - dogs, kids, tree sap, and more. They did a phenomenal job. The car looks brand new. I can not recommend this family run business enough
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April 2021 by Jessica R.
The team did an amazing job on detailing my car. Be prepared to wait, but the outcome was worth every second. I would definitely return for their business!
