10AM - 5PM
1910 Towne Centre Blvd #120, Annapolis“It's been DECADES since I've actually been in a shoe store where the staff is knowledgeable and is able to actually fit my big fat foot into a shoe! Angus, the store manager, waited on me. I explained who my dr was and he knew right off what was needed. I loved that they had that relationship! After many tries, (have I mentioned I have a big fat foot?), and a few different manufacturers, I found a shoe that felt pretty good. In fact, they have actually relieved my foot pain! Crazy, man, crazy! When it came to the price? I was astonished that they were not more expensive! I've bought less quality shoes for double the price! No need to go anywhere else. Charm City Run in Annapolis is it. Ask for Angus. Tell him Lori sent ya!”
“We stopped by while traveling from Illinois, and ended up getting both goalie heads restrung to my son’s specifications with suggestions from Kenny. Kenny is a stringing genius.So happy they could accommodate us!”
10AM - 6PM
2572 Solomons Island Rd, Annapolis“I had an excellent purchasing experience. After doing research and finally deciding to visit I was met with a process that was high quality, efficient, and personalized. Andriana was a wonderful employee to work with who shined in her knowledge and recommendations. She deserves good recognition and an award. I will be going to this store again and again to purchase my shoes (walking about and running) as long as I’m in the area.”
10AM - 7PM
169-C, Jennifer Rd, Annapolis“Stopped by this weekend with my wife and received excellent customer service from Michael. He answered all of our questions and helped us both pick out shoes that fit our needs. He was very easy going with many rounds of swapping sizes, widths, and colors until we found exactly what we wanted. Thank you for the wonderful experience and we will be back!”
10AM - 6PM
2348 Solomons Island Rd SUITE B B, Annapolis“Really helpful associates. I forgot his name but the younger sales rep took my measurements and even did a scan of me walking to make sure I was getting the right size. He explained the difference between the different products and let me try a bunch on. Gave me a lot of personal advice to make sure I was getting the right product without spending more than I needed to. Would definitely recommend this store for assistance with any boot or safety toe requirements”
“I came to exchange my Xmas jeans for a smaller size and different style. The sales person helped me find my perfect pair . I'm very happy with the employees, the products and the return policy.”
“We went in here on a Friday night to look at what they had for slippers. They were having a 50% off slipper sale. We both found some that we liked. The worker was very pleasant and helpful in finding something that fit each of us. Clark's shoes, overall, are always very comfortable. We feel like we got a bargain with their sale going on.”
“I'm a fan of vans so they will always get five stars from me. The store was neat and organized and service was quick and efficient. Had the exact pair I was looking for, in stock, and in my size”
“I ordered a pair of shoes online and went to pick them up afterwards. The process was very good, I received the email stating that the shoes were ready for pickup, went in tried them on and left. The young lady that waited on me was very helpful and courteous, made the process smooth and easy. I have bought several pairs of Skechers shoes lately as I find them very comfortable.”
“This one in Annapolis is really nice. The staff was friendly too. I ended up getting some really cute boots that were already on sale + an additional 40% Off with their red tag sale.”
10AM - 7PM
2091 West St, Annapolis“Devante and Tiffany were extremely kind and super helpful! They took the time to help us pick out the perfect outfit for our family member to wear to our wedding. Definitely recommend!”
“Am in MD from another state on an extended visit to care for a sick family member. When taking a break, I wandered into a Talbots while walking around an unfamiliar Annapolis mall. I found one of two sweaters I'd purchased at my local Talbots that I needed to exchange for smaller sizes, and a beautiful coat that was a size too small. Having no coats in the needed size and color in the store, a salesperson hepfully located the coat and the other sweater I wanted to exchange online so I could have them sent to my home. At checkout I realized that the sweaters I'd purchased at my home store had been purchased at a greater discount than at that the current sale. In order to create an even exchange, I went back to the home I'm visiting to retrieve the 2 discounted items. (Are you following this?) 45 minutes later I was back at the store with the 2 sweaters for exchange. At checkout, a different salesperson discovered that both the sweater and the coat were no longer available online. Just 45 min later!! THIS wonderful salesperson volunteered to search Talbots' system for store returns. She quickly located BOTH items in 2 different stores in other states. She called each store. It took a few minutes for employees in each states to physically locate the requested items, but ultimately, the Annapolis employee helped me to secure both items for home deliveries. Talk about service above and beyond!! So very sorry I didn't get the names of these outstanding employees, but grateful that they helped to lift my spirits during this stressful time.”
10AM - 8PM
2550 Solomons Island Rd, Annapolis“Couldn't have been more impressed with the staff. While trying on shoes for feet that are pretty unmanageable, I had TWO staff members come and ask to help me. And, they sure did.Rea went behind in the stockroom to get the size I needed. I was in shock.In today's world, it's difficult to find employees that really help and care. DSW manager: you did a GREAT job hiring. Keep it up. And, thanks, Rea....”
“Vah was absolutely amazing to work with! She was very kind, talented and knew exactly what would work with my body type to achieve the desired aesthetic. Virginia was also great as she was knowledgeable with the interchangeable styles and assisted with getting me exactly where I needed to be. Great team work, made a lovely experience. Looking forward to my next trip!”
10AM - 7PM
2317-A Forest Dr, Annapolis“really a benchmark for customer service. whether one is in store or speaking to someone on the phone, the women are always personable, knowledgeable and willing to investigate if required. I appreciate every employee I have encountered over the years!”
10AM - 9PM
Annapolis“I was told that since I made my purchase online with PayPal, I could only get store credit and not a full refund. I told them I was going to touch base with under armor corporate, I got my full refund. Staff at this place is great, but I do challenge under armour’s integrity if the employees are being instructed to tell people that.”
“Stopped by to grab 2 new pair of shoes.Fern and Samantha were awesome.Got home, changed, and went to pick up my 3yr old from daycare. As I'm picking him up, we noticed one shoe had a small blemish.I didn't have the box, I was literally wearing the shoes, and we live 30 min away so I stopped by the store just to see what we could do. Totally figured I would have to come back with the box but I rolled the dice anyway.They waved as I walked back in, as we had a great chat earlier, and I showed them the issue. None of us noticed until after the original sale. Best exchange I've ever experienced. We all got a good laugh out of it, they swapped them out and fixed the issue on the spot. I also noticed they had several other shoes I want so I'll be back very soon!Thanks again ladies, much appreciated. Love the shoes.Props to Fern and Samantha”
“I grew up going to malls...I live in pg county so we have plaza's and outside stores which are great but it's refreshing to go to a actual mall...plazas and mall are different. I think mall are bigger better. You have everything you need”
“This Loft location sells plus sizes! The staff is friendly and helpful. The friendliness of the staff and the ability to purchase clothes that fit in a brick and mortar store make this location the best. They also sell petite sizes.”
“Brandon is a great sales associate wonderful experience I will keep coming back I think he should become a manager I will let all my friends know to see Brandon at the kids footlocker.”
“The staff was absolutely stellar! I came in to exchange a pair of shoes for a different size but they didn’t have the size I needed in stock. They recommended that we order the shoes from another location and they will ship them to us. The shoes arrived in two days. Kind, courteous, knowledgeable, the best kind of shopping experience.”
“There are so many clothes temptations here. I went in looking for Farm Rio clothing, in particular their dresses. The staff was super friendly and accommodating to my requests. The store is well lit and meticulously organized. They did have the brand of clothing I was looking for however what they had in stock did not work for me this time. Looking forward to returning.”
10AM - 9PM
30 Annapolis Mall, 97, Annapolis“Customer service is spot on! Someone is always asking if I need help and assisting me when I need it. The cashiers are nice and inform me of any discounts I can be aware of. Lovely place”
“Was shopping there recently and had never purchased shoes from Johnston and Murphy prior.Was somewhat indecisive but Amina and Lisa (the latter I found was actually an assistant manager at the Queenstown location filling in) were nothing but courteous and very helpful in helping me find the perfect pair.”
“This Ann Taylor store was easily located at The Westfield Mall Annapolis, MD. I was happy to know I could return an online item to receive a refund with no problem. The sales associate was very friendly made me feel at ease.”
“Fantastic store in the Annapolis mall.All of the sales persons were helpful and courteous. They even took sizes off of the mannequins for us! Great sales and very good selections.Five stars! Ask for a military discount.”
“Noel and Melissa were wonderful! I highly recommend Overlook boots in Annapolis. Outstanding selection and customer service. You want quality boots I incist you visit them!!”
“I've been going here for years and Jacqui is amazing! The best medical pedicure she has really helped me feeling more confident with my feet again! Wonderful massage and conversations ? if you want a 1st class Pedicure go see Jacqui!!”