8:30AM - 6:30PM
1011 Bay Ridge Ave, Annapolis10AM - 7PM
1900 Fairfax Rd STE 10, Annapolis“Thank you for taking care of my box, everything in very good condition, just as I sent it, it also arrived, thank you, and I recommend it 100% so that you can carry your parcels, it arrived before the time, thank you, maritime air cargo.”
8AM - 8PM
2631 Housley Rd, Annapolis“This store manager helped me out with purchasing ink, putting an app on my phone and lowered the price on my ink. Thanks Charlotte. Very friendly. I like their hours of openíng.”
8:30AM - 7PM
1783 Forest Dr, Annapolis“I brought in a large poorly wrapped package to mail. Mr. Singh of the Forest Dr., Annapolis store's assistance and advice was kind, efficient and professional. He cut away cleanly extra pieces of my box so that it would now fit into one of UPS's standard boxes. He added bubbles for security and I was so pleased with the result. Thank you to Mr. Singh and the store manager for always kindly providing the services I require.”
“Lately, the customer service has been excellent. I believe the store is now under new management, mostly comprised of young, efficient individuals who know what they're doing. Previously, there were different, older staff members who were slow, resulting in long lines of waiting customers. Despite this location being convenient for me on my way home, I often had to drop off packages without receiving a receipt due to the long lines. However, recently, upon entering the store, I am greeted by one of the staff, and despite there being customers, the lines move very quickly. This allows me to always get my drop-off receipt now. Shiv and Preet are two employees who usually assist me when I'm there, but in general, all the employees are very helpful. They promptly attend to customers and are both friendly and professional at the same time.”
“Had a tracking issue with a package. I was able to speak with Jay. He was extremely helpful and resolved my issue very promptly. Very impressed with the above and beyond customer service. Thanks again.”
“I highly recommend The UPS Store at 1011 Bay Ridge Avenue in Annapolis Maryland. I recently mailed a very large package for my daughter. Upon reaching her house, she informed me that she did not want to have the package mailed. I returned to the store and Amy was so helpful. She returned the package to me and credited my card. I really appreciate the kindness and expertise from Amy!”