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June 2024 by Scott Crosby
Excellent and Knowledgeable Professional!! Laser focused to resolve the issues and problems!! He can and does practically rebuild systems!! Explains and shows all his work!! Olimpiu Is a master TECH!! Excellent Gentleman too!! A++
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June 2024 by Kim Black
This service is HORRIBLE! We have rearranged our schedules TWICE and no one has shown up. My Mother is on Dialysis and went in early to be here today for our dryer repair. Not only did they Not come or call, they tried to blame us because their associate who rescheduled the first missed appointment didn't remove the appointment date they set for us without our prior approval. No Manager has been available to speak with me For 2 days in a row. It is 5:35pm and I am still on hold since 4:47pm.
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June 2024 by Sandy Wold
He was great
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June 2024 by Denise Malinow
Repair was done very efficiently.
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June 2024 by Constance Robinson
The two technicians arrived on time, after sending an email and text. They carefully removed our stackable dryer off the washer and replaced the defective shocks with new shocks. Very efficient and courteous.
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June 2024 by Sejal Mattu
Problem is not fixed. The fan is still not operable.
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May 2024 by Kim Becht
He was fast and it works great.
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May 2024 by Colleen Price
Did not fix the issue!
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May 2024 by Bob Capra
My technician, Tony, was excellent. He basically rebuilt my Kenmore Refrigerator with a new Evaporator, Compressor, Drier-UV, Heat Exchanger, Heater Drain and Pan. He was extremely, friendly, professional and very efficient. I highly recommend Tony.
As far as Corporate goes, there is one big problem. No matter how hard I tried for several hours there is no way to talk to a live person. You only get automated responses or a chat bot that has very limited capability. If you want to make your customers happy there needs to be a way they can reach a live person to explain issues to or ask questions that your bot is not capable of answering. Thank you again for Tony's great work.
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May 2024 by H D
Did a great job and was very respectful.
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April 2024 by Dave Healy
Expert problem solving. Identified the issue and additionally identified another issue that the homeowner could resolve. Great job!
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April 2024 by Brent Isenberg
John was very knowledgeable and friendly. He was quick to diagnose and repair during the same visit.
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March 2024 by Karla Milanette
Tony is always prompt, pleasant and professional. Thank you Tony.
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March 2024 by Jeff Milanette
James did an excellent job.
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January 2024 by Lisa Hoffman
Jim was polite, efficient, and friendly. Most importantly, he ascertained that it wasn’t my fault that I’d overcooked the brownies and apple cake!
