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June 2024 by Debbie Schmitz
Bought two tires for front, waited two hours the first customer of the day, they refused to put them on front axel, they messed with the rear axel instead. Of course they would never cover faulty work on an axel they had no right to touch to add insult the manager said my car was ready and the front tire he moved i forward against my wishes, has a nail!
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September 2023 by Aaron Husk
Do NOT buy tires here!I bought a full set of new tires here due to the cost and the ability to take advantage of the tire's warranty being honored at any Sam's location. I ended up with a flat tire on one of my new tires (less than a year old) and brought it in to be fixed and was told that Sam's did not have those tires in stock, and that he had no idea when they would get those tires back in stock. He also said that my flat tire could only be replaced with the exact same tire, which wasn't in stock. This made my warranty essentially useless. While that was frustrating enough, he (the manager of the tire department) also informed me that the tires I had put on my vehicle were "not rated" for that type of vehicle! My biggest problem with that statement was that it was his department that ordered and then mounted those tires for me!! If the tires were the wrong type for the car, I would expect for a tire department to at least notify me of such during the order process or the installation process. I informed him of that and asked if there was anything he could do to help me out at all, like discount a similar tire or something . . . he shrugged and said he "really couldn't help me." Classic big box store treatment. Next time I'll just pay more and use a local tire shop that actually values my business.
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July 2023 by Donald C.
If you go to the store physically SamsClub is fine.Delivery stinks.When I checked on the order they said I had refused order then it was not home. I think this store doesn't regulate its deliveries.
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April 2023 by Kimber V.
Stopped by to get gas. The line moved quickly and the prices were great. I will definitely returned.
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March 2023 by Sydney Boutz
Over the past three weeks I have managed to get two flat tires, and wow, am I glad that my mother raised me as a Sam’s Club girl. The first time I came in, I was in a real pickle because extenuating circumstances meant that I wouldn’t be able to get my tire situation fixed for another week if I couldn’t get it done that day. Thank goodness Jason from the tire center was there and able to help me out, he got me in and out in two hours with a whole new set of tires! Three weeks later and here I am again after running over a bolt and this time Adrian was able to replace my tire in an hour and for no charge thanks to the premium warranty. The staff have been so friendly and helpful, the tires well priced, and the warranty so useful that I will be a Sams girl for life!
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March 2023 by Gwendolyn Redden Henderson
My best experience with the tire center, hands down!Mr. Mack was a breath of fresh air. He was very professional, effectively listened and communicated my options; addressed my immediate concerns and offered some helpful info about moving forward. Thanks Mr. Mack
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March 2023 by Jeremy Menninger
Amazing service. Mac was super friendly and helpful, he patched our flat tire in under an hour on a walk-in. Get that man another raise. 100% recommend.
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February 2023 by Billy Sargent
Everything customer service
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January 2023 by 爪丨卂
WHOEVER ACCUSED MY SISTER FOR STEALING CHEAP TRASH DIAPER BRAND HOPE U BURN ALIVE! RACIST EMPLOYEES !. ya'll just jealous because Asian have brains. u think Asian don't have money? we can choke and slap you with money dickheads!
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January 2023 by Ken Z.
Do not try to get auto tires here. They take your order and never respond. I called after three weeks and they could not have cared less
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November 2022 by Alexis C.
Second piece of plastic found in these macarons. The first time we brushed it off because mistakes happen but this is ridiculous & completely unsafe. Beware of buying the macarons. I'm not sure if there's more of it might've just been this batch.
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November 2022 by Mohammed Sayyad
One of the best of Sams club locations
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September 2022 by Business Account Alex
Clean store and great staff! Get the Scan N Go app and you can fly out of there quickly shopping , great time saver.
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September 2022 by Euna Kim
Everyone is very friendly. It’s been a nightmare though since Ive bought my tires and had them replaced by Sam’s. When I received my car, none of my air caps were on so I had to ask for them. After driving away, my car would shake around 50-60 mph and the low pressure light immediately came on. I tried to call numerous times during the week to try to make an appointment and no one answers. I just decided to walk-in. They told me my lug nut was missing and refilled my air. Told them they were the first and last to handle my tires so there is no reason it should be missing. I bought my own lug nut at an auto store to replace, and after an hour or so of driving the tire pressure light is back on again. I give up - going elsewhere. Tire prices were great and people were nice but time is money and so much of it was wasted.
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September 2022 by Sam David
Clean store and great staff! Get the Scan N Go app and you can fly out of there quickly shopping , great time saver.
