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April 2024 by Michael Kostkowski
Very pleasant staff. An X-ray technician was on hand, which was a huge relief.I would use this Urgent Care facility again.
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April 2024 by Graciela Perugachi
Thank you so much! My experience at MedStar Health was excellent! Everyone was very kind!
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March 2024 by Debra Driscoll
I was very happy with everything. I thought the building and rooms were clean and comfortable and everyone I had contact with were very kind and professional.
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March 2024 by carol sladky
Great care, helpful staff
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March 2024 by Nia Graves
I usually don't go out of my way to write negative reviews (because everyone has bad days), but I feel I have a responsibility to write this one. I went to this urgent care center on the evening of 3/13 because I received faint positive results from a few at home pregnancy tests, and assumed I was miscarrying. The admin staff I encountered were nice and professional. I knew that the center wouldn't have the appropriate equipment needed to see anything, but I wanted to get a general checkup (vitals) because I figured my body was going through a lot, and I also wanted advice from a healthcare professional. I was seen by PA Shannon Siegel. She told me their pregnancy test was negative. Not a surprise for a few reasons. I told her I figured I was having a chemical pregnancy anyway, but that I was concerned about the possibility of an ectopic and she responded "or you could've just had false positives." "Four on four different days?" I said, to which she responded "yeah well it's negative here, so." That was concerning because it's basic knowledge that true false pos preg tests are rare, and it's much more likely that it's either too early for some tests to detect or you're having a chemical pregnancy. THAT is what you advise a patient. She did tell me to go to the ER if my symptoms worsened, but that she wasn't concerned of any ectopic preg or anything like that. I also mentioned I thought I previously saw tissue in my urine, and she looked me dead in my face and said "I've never heard of tissue in urine" and shrugged it off. Never "hearing" of that as a healthcare professional is actually unacceptable and concerning. I didn't express this because I believe in letting professionals do their jobs, but it was clear to me that she didn't know what she was talking about. So, I contacted an ED MD, who advised me based on the same symptoms I listed at the urgent care center, to go to an ER within the next few days. (She also readily listed possible tissue in urine causes.) Anyway, I went to the ER 3/18 morning and, of course, I am in fact pregnant and am currently required to get my blood drawn every other day due to the possibility of an ectopic pregnancy. If I didn't know enough to seek a second opinion, this situation could've turned out poorly for my health. The PA's demeanor was pretty condescending and dismissive, which usually wouldn't bother me, but given the poor medical advice she was giving in this case, it was particularly inappropriate. Patients go to healthcare providers afraid and confused, for knowledge based treatment and trustworthy advice, and the care I received really missed the mark. No professional can know everything, but basic knowledge and erring on the side of caution when you don't know, can actually save a patient's life.
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March 2024 by Sandra Greer
My experience at Medstar Urgent Care was excellent! The staff was so professional and kind! My provider Ola was amazing! She took time to discuss her recommendations and her advice. She was very compassionate and thanks to her, I am better to feeling good!
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March 2024 by YOU Mullins
Promptness and kind medical staff and doctors
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March 2024 by Alan Richardson
Provided good status reports of my scheduling. And performed to those times. Friendly.
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March 2024 by Wade Holzwarth
Edited experience. In the past this has been my go to clinic. As a immune compromised patient they used to listen to my concerns and help. That changed on my last visit. Provider explained my condition was not sever enough to treat and I would need to wait. SO having approximately 250 T cells battling two back to back viral infections left me weak and depleted. The choice to not treat lead exactly where I told her it would. To the ER. Sinus, throat and lung infection. Thanks for billing me $206,refusing to treat and sending me to the ER 5 days later.
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March 2024 by Sandra E
Decent care. Place was not busy at all. Only two others to be seen but it took well over an hour to be placed in a room and to gain a simple xray and quick exam of the injury. Seemed odd to have that long of a wait when they had so few people to see that day.
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March 2024 by Lillian Holland
Very quick and caring about what was going on with me.
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March 2024 by Savonna Gibson
My visit was quick and smooth, the entire staff were quick and efficient. Ms. Shannon Siegel was super nice and professional! I was a little nervous, but she made me feel very comfortable, so the entire visit was a pleasant experience for me. I appreciate everyone there! Thanks everyone!
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March 2024 by Gregg Gregory - Personal
Physical building could use some updates, I wasn't sure it was even open. The people were excellent and helpful
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March 2024 by Robert Gribble
Great staff quick fast very nice people ebony was very nice and so was the lady that stitched me up forgot her name but starts with an o
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March 2024 by R Green
Everyone was genuine, helpful and kind. This is important when you don’t feel well and are looking for answers. From the check-in staff to the triage nurse to the doctor that came in to explain her thoughts. They were awesome and I am so grateful!
