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January 2024 by John Hampshire
The service was outstanding as soon as I walked through the door. Greeted very politely and was asked what they could do for me. Took my truck in for possible flat tire. Fixed that one and also checked the others while it was in the air. Very quick so I could return to work. The gentleman who took care of me at the counter was very polite,asked if anything else they could do. Rang me up and thanked for for visiting them . I thanked them and was on the road. I would highly recommend them to any one needing service to there vehicle.
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January 2024 by Deborah Spear
I’ve been bringing my car to Revell service center for five years. They have always been able to work with my schedule and have solved my car’s problems quickly and efficiently. The employees are friendly and great mechanics.
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January 2024 by Shane Bowler
Great service. I feel fortunate that Revell is so close to home. Always good work. Always professional. What else could you ask for?
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November 2023 by AJ Muheim
I would give zero stars if I could. I went in for a routine oil change (car was running great) and I sat and waited for completion. They take it off the lift and start it up and it begins to smoke everywhere. They proceed to tell me my starter is shot and needs to be replaced (even though it started up before the smoke). I basically told them to do what was needed to fix my car as I needed it for work. Four hours later they say I am good to go and am charged $800+ for all the parts and labor even though I only needed an oil change that morning. So they leave for the day and I leave to drive the two miles home...I never make it. My car dies on the side of the road. I get it towed to the dealership because I dont want Revell touching any of my vehicles ever again.Turns out I now need an entire new engine because mine is shot. I tell the Revell owner this and basically got a "stuff happens" response. No responsibility or accountability taken at all. Wont budge on giving me a refund either. Basically I went in for a routine oil change and paid them $800+ to break my car then had to shell out thousands more to fix their mistake.Shameful way to run a business. Im fine paying for the new engine myself, but I'm more upset they would not refund the money they charged to "fix" my car when they are the ones who broke it.
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October 2023 by Keith F.
Revell Service Center was a huge disappointment and a RIPOFF for many reasons. They did not provide pre-service quotes, they performed unauthorized services, and were extremely overpriced on labor and parts on our 2013 Mini Cooper (Repair Order 124425 on 10/30/2023)Examples:Replaced 4 Spark Plugs. $394.96. Labor $255, Parts $139.96. This is $98.74 per installed spark plug for a 15 minute job. I can buy 4 spark plugs for $54 at Advanced Auto.Valve Cover Gasket - Charged $92.56 for Fel-Pro Gasket Part# VS507763R I can buy at Advanced Auto for $32.00.Timing Chain Guide - Charged $87.99 for Part# 11317577631 that I can buy just about anywhere for $12-14.Check Drivability (test drive): $170. Shop Supplies $39.99.Unauthorized Services - They did this without authorization:Cleaned and Adjusted Brakes and Calipers $255.Replaced Valve Cover Gasket and Timing Chain Guide $435.55Total Unauthorized Services $690.55.Todd never gave any quotes prior to doing the work. Todd refused to remove the charges for the unauthorized services and hung up the phone on me. I have no problem paying a fair price for services and parts, but this was such a rip off, that I had to go out of my way to let others know to be extremely careful when dealing with this company, or to avoid them altogether. Looking at previous reviews, it appears that what I experienced was their standard operating procedures.
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October 2023 by Everett Marshall
Fast, thorough and friendly! We were very pleased with our experience at Revell Service Center and will definitely return for any future repairs.Services: General repairs & maintenance
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October 2023 by Jone Taylor
Great customer service! Came in to have a safety check done on a car we might purchase. Very thorough inspection and explanation. Honesty and integrity earned our business!Service: Vehicle Inspection
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September 2023 by Margaret S
This place is the absolute worst. I paid $600 for new brakes but I didn't get them. I even went back and they still dint get new brakes on the car. The owner is rude and unprofessional. The absolute worst. Why can't we give negative stars?
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August 2023 by Popeye Kahn
Yes. I was your customer -- but never again! I brought my wife's Chevy Sonic in for overheating problem because my usual mechanic was booked up for weeks. The radiator fan was not coming on. When Revell called they quoted a litany of problems/parts that needed to be changed out -- amounting to a $1,800 estimate, with indications it could go higher. Since it was our only mode of transportation at the moment and I was too busy at work to diagnose/repair myself, I reluctantly (and stupidly) agreed. A few hours later, I had second thoughts and called back to see if they'd started the work. The answer was yes and I was patched through to the mechanic who claimed he had the coolant system completely disassembled. When I quizzed him as about the cost of specific parts he was changing, he told me I was looking at the wrong parts (I wasn't) and would only concede that his parts included a 30% mark up because they were guaranteed by the shop for 2 years. Even with such a markup and the cost of top-dollar labor, there was no way this repair could come close to the quoted price. My tone was firm, but the conversation was civil (no swear words). Still, the mechanic announced that he was going to put it back and charge me $500 and that I could take it where I wanted. He then hung up. LONG STORY SHORT: The whole problem was a melted end of the fan wiring harness, which I replaced myself for -- wait for it -- $14. Lesson learned: stick with the mechanic you know, even if it means waiting. The wait probably means they are good.Service: General repairs & maintenance
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August 2023 by Casey Gardner
Great guys! They tried to save me money at every opportunity, gave me a comprehensive print-out of what's going on and what we can do in a day, and helped guide me towards the next step of what can be done outside of their shop that might save a buck. When I didn't have anyone to pick me up while they worked, the guy at the counter was good company.
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August 2023 by Dennis Darragh
I was lucky enough to stop in with a check engine light in traffic. These guys brought me right in, diagnosed my problem, prepared an estimate for corrections and charged me a more than reasonable fee for all services performed. I only wish I lived in that area so they could handle all of my fleet service. I highly recommend this shop. I will be back!Service: Auto engine diagnostic
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August 2023 by Daniel Stefany
Aaron and Todd are awesome. Everyone else in there as well. Very kind and Patient guys. They explain the situation and made me feel comfortable and confident spending my money!Services: Tires
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August 2023 by Popeye K.
I brought my wife's Chevy Sonic in for overheating problem because my usual mechanic was booked up for weeks. The radiator fan was not coming on. When Revell called they quoted a litany of problems/parts that needed to be changed out -- amounting to a $1,800 estimate, with indications it could go higher. Since it was our only mode of transportation at the moment and I was too busy at work to diagnose/repair myself, I reluctantly (and stupidly) agreed. A few hours later, I had second thoughts and called back to see if they'd started the work. The answer was yes and I was patched through to the mechanic who claimed he had the coolant system completely disassembled. When I quizzed him as about the cost of specific parts he was changing, he told me I was looking at the wrong parts (I wasn't) and would only concede that his parts included a 30% mark up because they were guaranteed by the shop for 2 years. Even with such a markup and the cost of top-dollar labor, there was no way this repair could come close to the quoted price. My tone was firm, but the conversation was civil (no swear words). Still, the mechanic announced that he was going to put it back and charge me $500 and that I could take it where I wanted. He then hung up. LONG STORY SHORT: The whole problem was a melted end of the fan wiring harness, which I replaced myself for -- wait for it -- $14. Lesson learned: stick with the mechanic you know, even if it means waiting. The wait probably means they are good.
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July 2023 by Brian Norcross
Traveling to Durham NC to bring my son to his new job at Duke university. We left Maryland earlier and his car broke down 1 mile into trip. Brought car in to Revell Service Center, and they diagnosed problem ordered parts and had his car ready to go same day. Thanks! Great service.Service: General repairs & maintenance
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July 2023 by Cristhian Nunez
Great service. I did alignment and I bought new tires. Also they did a brake adjustment. They give me good advice and recommendation to take care of my car. I will be back to do more services there.
