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August 2022 by Scott Sophos
The best jewelry artist in the world. His is the only jewelry I own.
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July 2021 by Sarah McIntyre Spruill
We love our new matching rings we purchased from R.E. Poland at the Grandfather Mountain Highland Games.
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September 2019 by Kristine Tricario
I ordered my wedding set from Mr. Piland back in September (it was a custom design, if you want an original piece, you wait for ART) and picked it up yesterday. After only seeing a sketch and handing over my future mother in law's diamond I was nervous, but I was overwhelmed at how much I loved this set. It was much more than I ever imagined. If I'm going to wear it for the rest of my life, it needed to be the best. And it is. If you want one of a kind, be prepared to wait for the artist to work.
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September 2019 by Joe Forsythe
The craftsmanship is outstanding with the detail and design. Staff is helpful, knowledgeable and outgoing.
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September 2019 by Lindsay Parvis
The craftsmanship and quality of Rob Piland's jewelry has turned me into a collector. I've purchased stock, one of a kind, and special order custom pieces. Rob's designs and stones are unbelievably beautiful. I receive compliments whenever I wear his jewelry. Professional customer service, without fail. Well worth the investment.
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September 2019 by Katie Zukauskas
I own a few Piland pieces now and I love how they're all unique to their shop, not designs you can find just anywhere in chain jewelers. The staff has been friendly and knowledgable. I sadly can't afford any of the more intricate/rare stone pieces yet (my budget, totally worth it if I had it) but I've found some great presents there too, including stuff for the guys in my life which is rare in a jewelry shop. Definitely worth a visit!
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September 2019 by Sascha NoPants
I have a couple of Piland pieces now and I just love them!!
In this day and age of generic corporate jewelry stores finding a small family run business that custom and lovingly crafts each piece is truly a gem itself!!
The work is top notch and their customer service is fantastic.
and they truly care about each and every customer's happiness and making sure they love their item.
Absolutely stunning custom pieces!
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September 2019 by Peter Shultz
I invested in a gold ring, and the entire experience has been disappointing.
First I had to wait months for the order, and when it arrived... the casting was downright sloppy (with flack and discoloration) and the wrong stone had been set (faceted instead of the signature cabochon style used in almost all of his pieces that I had reasonably assumed). I was told the sloppiness was due to an apprentice having cranked it out in a rush over holiday workload- so, you know, THAT made me feel better.
In deliberating whether to keep or revise it after so much waiting, I asked if a cut stone was much more valuable than cabochon and got a very vague reply of essentially: "sometimes but not always." Thinking the value close and wanting the more masculine look, I paid to ship it back for resetting. An opportunity for proper council/communication from the vendor had been dropped.
Another several weeks followed. At one point I was called and asked questions about my preferences already answered in an email I'd sent which had been "skimmed." Even after reiterating what I was hoping for, my input was ultimately ignored.
I received the final ring only to find the stone to be of shockingly disappointing quality in cut, clarity, and color, relative to all the other pieces I've collected. It is dull, muddy with occlusions, and has a crack down the side of it. I feel personally slighted by this. Moreover, it is set so badly that it is loose enough to rattle loudly and be easily rotated in its setting. The vendor's pride had been bruised, and I was thus given what must be the cruddiest stone in the drawer.
In subsequent communication I just learned that the faceted stone had been worth 5 times the cabochon's value- which means that I'd been initially charged a price based on that much higher valuation of a cut stone! This had not been communicated to me when I was deliberating what to do with it.
Now I'm stuck with a shoddy ring that gives no pride or joy, that I technically overpaid for, and a bitter taste in my mouth. This vendor should be embarrassed by the way this has been handled from start to finish, and by the sloppy product he produced.
*Update: took the ring to a real jeweler to be fixed and they were appalled by the poor craftsmanship and poor quality of the stone. Validation.
If you want an overpriced silver ring by a craftsman with an inflated ego, go for it; but if you want to spend thousands on a piece of gold jewelry, find a real jeweler... there are plenty who craft in this pseudo-Celtic style with more talent and care.
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May 2019 by Chris Baer
I can't say enough good things about Rob. His work is both stunning and timeless. I'm honored to own a few. He made the most beautiful custom pendant for our daughter for her birthday with a stone we bought for her when she was born.
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April 2019 by Betsy Crockett McConn
Rob does beautiful work. I get so many compliments on the necklaces, earrings or ring I wear. My daughter also. Check out his work. Absolutely beautiful and unique!!!
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January 2019 by Lindsay P.
The craftsmanship and quality of Rob Piland's jewelry has turned me into a collector. I've purchased stock, one of a kind, and special order custom pieces. Rob's designs and stones are unbelievably beautiful. I receive compliments whenever I wear his jewelry. Professional customer service, without fail. Well worth the investment.
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January 2019 by Sascha N.
Pilands makes some of the most spectacular jewelry around. The quality, the attention to detail, every piece is made by hand.None of that mass produced stuff here!! I know a number of people who had Pilands make their wedding rings and they are all beautiful and uniquely special. These are the people you want to see for your custom piece, truly master crafters!!
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September 2018 by Sasquatch N
Stunning hand made jewelry in gold and in silver. The stock constantly rotates, with some pieces being retired (hope you got it beforehand) and others making their debut.
Be warned! The tall case is full of the most tempting, one of a kind, pieces. Both the craftsmanship and the prices in this car are out of this world. If you show then to let you try something on, you may end up spending more than you meant to!
