-
March 2024 by Donald Barnette
Staff was very knowledgeable and helpful. Thank you for a great experience.
-
March 2024 by Kenni Tang
The folks working here have been super attentive and an incredible help. Circumstances have me needing to lean on multiple storage facilities in the area, and I have to say the staff have been communicative and flexible while I coordinate moving things between two Annapolis locations as I believe they are owned by the same people.
-
March 2024 by Dakota Proctor
Location is clean and conveniently located, what more could you really ask for?
-
December 2023 by Charles Owen
I really liked the live specialist. She was very nice and incredibly helpful.
-
November 2023 by Brett Paavola
Exterior lights don’t come on when the suns not out which leads to an easily avoided annoyance when moving etc.Bathroom locked. No key is provided. No one here to help bc it’s a self serve facility.
-
October 2023 by Josh Patton
As someone who works with several conventions, I utilize several Public Storage facilities throughout the U.S. This is the cleanest Public Storage I have been in, and the staff seem to actually care about your experience. Bonus, the app works here, which can't be said for every location.
-
August 2023 by Rovidio Nones
Manager on site is very kind profesional and
-
March 2023 by mushira lightfoot
I went for the first time and it was a horrible experience. I look at my text message to see which is my unit. It clearly states numbers for the building, but the outside of the buildings are letters. As I am wondering around trying to figure out where I belong. I call the toll-free number. As I explain what my issue is, I am directed to speak with the manager on duty. Kicker is there was NO ONE there! No, was there a sign to say on lunch or be right back. So I walk around more. 15 minutes later, here comes someone pulled up in her PT Cruiser without a care in the world. I ask if she works there. She says ,"Yes." A bit rudely. I explained to her my issue & and told her how I have been walking around looking for help. She says,"O." Then proceeded to show me where my unit was located. Customer service was TRASH!
-
March 2023 by Aidan Richardson
Pat is the greatest. Always so kind and helpful with anything I need.
-
February 2023 by riley s.
GREEDY. 5x10 unit monthly going from $89 to $109. Thats a 20% jump for a facility that has virtually no staffing or utility costs.I'll be taking my stuff elsewhere
-
December 2022 by Erika Butler
Melleny was so patient while helping download and sign into the app. She's AWESOME!!
-
November 2022 by Christopher Perez
There are two Public Storage facilities within a short distance of each other on West St. in Annapolis. Fortunately, I arrived at the wrong one after completing my rental agreement online. It was a happy accident because I had a chance to meet and chat with Melleny at the front desk. Melleny guided me to the right location and told me which lobby to park near. I used the app to gain access through the front gate and elevators. The facility was sparkling clean and well-lit, and there were carts at the elevators just as Melleny promised. I was in and out in two quick trips and the entire process was simple and efficient. Thanks Melleny.
-
October 2022 by Nyanis
Melleny did a fantastic job assisting me with entry and exit out of the facility.
-
August 2022 by Regina Quinones
Great experience! He was very helpful with our contract details, he explained every little thing to us to make sure we understood every detail. He even helped us accommodate our things.Thank you very much!!!
-
August 2022 by Ruben Morales
Service is great and the staff made me feel welcome. I expect to be using them for a while.