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February 2024 by Nick Finucan
Great staff and good inventory for such a small space.Set me up with the right battery and AAA discount when my Tacoma battery decided to die on me.Ordered tools online and picked up in store, easy and had my stuff waiting for me to go back to work.Made warranty exchange on my broken ratchet pain free and easy.Good counter/parts team with old school vibe, not the autozone crowd.Support your local NAPA!!
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December 2023 by Matt H.
Really good prices online with the near constant discounts and deals, and good service. They know what they're doing!
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December 2023 by liam
Jeff was very helpful and nice. Great service would go again.
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December 2023 by William Calhoun Jr.
My experience at Napa was very I got what I was looking for.
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November 2023 by Joe Depaul
I buy most of myParts from this store. Quality parts and great staff. Fair prices and you actually have parts guys that have good knowledge of what they sell.
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September 2023 by Richard Hughen
Had wiper I needed when 2 other places did not
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January 2023 by Jane-Marie Morrison
Very friendly and helpful service! Found my new auto parts store. Thank you Jeff for your help.
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September 2022 by Kat Gervase
Excellent service and staff! They always have what we need! Thanks
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August 2022 by Slade Noecker
Jeff is a superstar - he is always there to make a recommendation or help figure out exactly what you need. My go-to for auto here in Annapolis!
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April 2022 by S Burroughs
Understaffed but has tons of great merchandise.
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October 2021 by Robby Roberts
Jeff the manager and Chris the new guy at Napa Annapolis are awesome. Upbeat friendly and knowledgeable. 2 guys I would hire and treat well!
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October 2021 by Kim Randall
horrible customer service was repeatedly told my order was not in the store even though it was and I had called and verified that morning with an employee there before going in. My boyfriend had to go inside the store 3 separate times before someone finally looked for it in back. They then refused to honor their own websites discount code that was applied to the order made online stating they would not honor it due to me paying in store which is never mentioned on there website. Had it been mentioned I would have paid online. I would never use Napa Auto Parts again AutoZone had the same part I needed that day for cheaperUpdate response from owner is not good enough working internally to solve the problem is a fancy way of saying they do not care what the customer thinks and they are not doing a thing about it
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October 2021 by Kim R.
horrible customer service was repeatedly told my order was not in the store even though it was and I had called and verified that morning with an employee there before going in. My boyfriend had to go inside the store 3 separate times before someone finally looked for it in back. They then refused to honor their own websites discount code that was applied to the order made online stating they would not honor it due to me paying in store which is never mentioned on there website. Had it been mentioned I would have paid online. I would never use Napa Auto Parts again AutoZone had the same part I needed that day for cheaper
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August 2021 by Nick Savvas
Never let me down
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April 2021 by Ted S
I needed transmission parts,they are the only retailer that offered what I needed. They got my order ready for me to pickup. No problems everything was good.
