July 2023
Come here more than once a week always dirty outside lobby, smells awful
May 2019
Agree that Samantha is very customer-oriented Not true of all staff in this small branch. Could be a learning curve and hopefully will improve. Lack of real listening and empathy for the customer, which is something a professional in a service industry learns over time - hopefully.
September 2018
This has been my primary branch since 2013, but I've been an M&T customer since the mid 2000s. I've always found the Bankers there very friendly and genuinely helpful. I never have to wait long and they talk to you like a real person.