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August 2024 by Jacqui Davis
Always feel so well taken care of, Corey was so helpful and nice! Rob was also amazing as always!
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August 2024 by Gwyn B
Very quick and super communication.
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August 2024 by Dale Rodevick
Very professional and good at what they do.
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August 2024 by John Male
at this dealership for service & battery replacement - They were quick, repaired and serviced my car (in the time I expected).
No complaints and a friendly staff. 2020 Mini went in via tow and came back to us like new!
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August 2024 by Doris Woodruff
Jonathan took great care of us!
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August 2024 by julie swain
Great experience. Everyone is so friendly and they always do a very thorough job. Very professional. Thanks!
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August 2024 by Ryan Parsons
Best service of ALL TIME
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August 2024 by Mindy Kruty-Crothers
The service was fast but no frills. I had a part replaced and an oil change and general maintenance and they couldn't be bothered to wipe down the inside of the car or wash it. After paying almost $1000 for a couple of hours work that is the least that I would expect. BMW prices with Chevy service.
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August 2024 by Denis Goulet
Service advisor Cory is great. Car runs like a dream again
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August 2024 by Terissa Layfield
Great service as usual
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August 2024 by elmer deras
Thank and blessings for the job performed in my car
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August 2024 by demetrius crandall
I brought my wife's Mini Cooper in for an oil change. Bryan was excellent and took the time to explain the issues they found in the car. I've always had good experience with the service dept.
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August 2024 by Sonsyrea Sunshine
Tom Hamel is greeeaaaaat at customer service! I called him because after selling me my first Mini ten years ago, he ensured me a good customer experience the whole while I owned the vehicle- even after he went to the BMW side. That level of excellence in company commitment and customer service is rare and much-appreciated!
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July 2024 by Charlie Wolfe
Perfect as usual! Easy in and quick out! Smooth service!
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July 2024 by Mark Thompson
Attention all: especially Active Duty Military and Young Cadets at the Naval Academy!
Do Not Choose This Dealership!
This was the worst experience I’ve ever had purchasing a vehicle in almost 15 years of service. They were extremely unresponsive and unwilling to act in good faith with our purchase. It took them five months to provide a title that they didn’t have at the time of purchase. They promised to register the vehicle in my state of legal residence but failed to sell it with a current inspection/emissions test. Instead, they requested that I come by to redo the deal to make it convenient for them.
I was so frustrated that my only option was to do their job for them, handling titling and registration on my own. Even then, it took them another two months to furnish the titling, taxes, and registration monies, which they sent to the wrong address. This culminated in needing to involve the MD Attorney General and MVA.
In my opinion, this dealership is extremely unsatisfactory and not worth the headache and stress that will come with a purchase. Just find another dealer and save yourself the trouble. Not exactly honest brokers managing that dealership.
@Dan Bailey,
You have my number sir. Classic response though. You’ve already gotten my business, unfortunately. At this point, I'm unsure what business you could earn. I’m simply trying to save my fellow service members from a massive headache and making the same mistake I did. But happy to chat. Again, you have my number, it’s not changed.
