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April 2024 by Carolyn C.
In my opinion, this Macy's is the cleanest in the area and only one that does NOT smell like soiled carpet. We all know the smell I am referring to (cough cough, the infamous Macy's dressing room stench for example). Thankfully, this Macy's doesn't have that odor. Unlike most Macy's the dressing rooms aren't a showcase of disaster and poor logistics nor does the fragrance staff chase you around the cash wraps. The parking lot is safer than most and the return counter staff is pleasant. All-in-all, the better location when needing to get to a Macy's.
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February 2024 by june johnson
Lots of sales and merchandise
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February 2024 by T White
I found everything I was looking for and things I shouldn't have been. Hundreds of dollars later, I was pleased. The customer service in the men's section was helpful.
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January 2024 by Lesley Smith
Good service. Friendly staff. Great prices
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January 2024 by disco 07
A good Macys. Sometimes crowded other time easy to get in and out. Free parking available. Jewelry and parfumes pretty decent selection. Watches in abundance. Very good service.
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January 2024 by Ryan Geary
Absolutely huge store. It seemed like every store in the mall had a section inside the Macy's. Finish Line, Sunglass Hut, and pretty much every woman's store had a section. A decent sized men's section. Second floor was almost entirely children's clothing and accessories. Also luggage, cookware and furniture. Large jewelry section as well as fragrance.The store itself was very clean and well maintained and the staff was friendly and helpful.
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January 2024 by Thomas Richardson
Good shopping
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January 2024 by Chelle Watson
The smell of perfume is totally taking over the entire store. We ended our shopping early because we both were getting headaches from the smell. The pathways through this location are too narrow and full of displays that you can barely fit through. However, the men's and women's sections are large.
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January 2024 by David L. Horan
Nice men's wear ...
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January 2024 by Myra C.
Macy's has taken a sharp detour downhill. While making several purchases, asked the cashier if a sweatshirt was on sale. Her response: "Well there's a price check machine behind you" WHAT? As I turned around all I saw was a huge clothes rack over run with items blocking the "price check" scan 30 feet away. Nope. I said just scan it please, we are here now. Cashier yells tersely and snaps: " I AM !!!!" My calm reply, "Why is this such a problem for you?" She tells us it's because there's always a line of people waiting. There were ZERO customers behind us! Horrendous customer service. What an embarrassment. Obviously she hates her job and should quietly retire in bitterness. Avoid this store.
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December 2023 by william fernandez jr.
When in Macy's they had an incredible selection their Christmas stuff was unbelievable totally enjoyed shopping that sells people were friendly and helpful totally enjoyed myself got some really really great deals definitely something for everyone there
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December 2023 by Russell Latimer
Very nice people. Excellent deals!
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December 2023 by Mia
Ordered 8 pairs of boots from Macys online as this store is rarely stocked well despite being in Annapolis. Gentleman processing the ONE pair that didn’t fit, was extremely rude and complaining the entire time that I had ordered a “market place”. This was after waiting over 20 mins in line only to be told he was the only one who could help me so I waited in yet another line to get to this individual. I had no idea what market place was but apparently Macys is allowing outside vendors to sell via their site. This store needs a makeover…dressing rooms are from the 80’s, run down and smell horrific as are the restrooms. If you want to attract shoppers, upgrade both your in-store experience and your staff.
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December 2023 by Nau Naz
Needs more organization
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December 2023 by Mia Castle
Ordered 8 pairs of boots from Macys online as this store is rarely stocked well despite being in Annapolis. Gentleman processing the ONE pair that didn’t fit, was extremely rude and complaining the entire time that I had ordered a “market place”. This was after waiting over 20 mins in line only to be told he was the only one who could help me so I waited in yet another line to get to this individual. I had no idea what market place was but apparently Macys is allowing outside vendors to sell via their site. This store needs a makeover…dressing rooms are from the 80’s, run down and smell horrific as are the restrooms. If you want to attract shoppers, upgrade both your in-store experience and your staff.
