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November 2023 by Doug Reitzel
Awesome experience. Amanda could not have done anything more- she was helpful, quick to respond and thorough. We didn't want any surprises since we were traveling from 6 hours away and there were none. Thank you Amanda and Koons Annapolis Toyota!!
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November 2023 by Doug R.
Awesome experience. Amanda Mitchell could not have done anything more- she was helpful, quick to respond and thorough. We didn't want any surprises since we were traveling from 6 hours away and there were none. Thank you Amanda and Koons Annapolis Toyota!!
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October 2023 by Hali G
First time car buyer…Absolutely Amazing experience. Ask for Jonathan!!! Super patient, very informative & worked to get us the best deal. The finance department was also amazing. 5 star customer service, no bait & switch. I left with my dream car! Runs great! Amazing vehicles on the lot. We felt like valued customers at Koons Annapolis.
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October 2023 by Angelique
Apple Ford in Columbia created a HORRIBLE experience for my husband and my self. We decided to trade in the UNRELIABLE 2021Ford Bronco and purchased a 2023 Toyota GR86 at Koons Toyota of Annapolis. The staff at Koons Toyota were very respectful. My sales rep., Peter Martel, (highly recommended) went above and beyond to make sure we were happy with our purchase, which we are extremely happy! He patiently worked with us for 2 days. Moreover, Victor, in finance also very pleasurable to work with. All in all we were sad to get RID of the Bronco; however, Apple Ford in Columbia made that decision VERY easy for us after being negatively treated plus a feeling of untrustworthiness. Koons Toyota of Annapolis is a VERY trustworthy dealership to work with, especially Peter Martel. I highly recommend Koons Toyota of Annapolis!
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September 2023 by Michael McKenna
We had a great experience. I went to multiple dealerships on my electric bike but not a single person until Johnathan approached me and asked if I needed help. We were able to get the car my wife wanted and even helped us find the best insurance. I would highly recommend going to Koons Toyota of Annapolis.
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September 2023 by Mitchell Rose
Getting my Prius Prime from Koons was the smoothest car buying experience I’ve ever had. I live in North Carolina where it’s almost impossible to get a Prime. Doing a search I saw that Koons was getting in the model/color I wanted. I wrote them and began corresponding with salesperson Mikey Harris who was fantastic. He gave me great advice on getting the best price on the car I was trading in. (He said I’d do better selling it in North Carolina — I did!) I put down a small deposit to hold the car, and flew up to Baltimore. Mikey picked me up at the airport. Everyone at the dealership was incredibly nice and incredibly professional. And a few hours later I was driving back to North Carolina a happy camper. Recommend buying from them very highly.
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September 2023 by Karen Carr
Jia Lin sold me an amazing 2022 Toyota Camry with only 10,000 miles on the odometer! I’m excited to own this wonderful vehicle. It’s loaded with so many great features. I was set on a 4Runner but after a test drive, I fell in love with the Camry. My experience with the staff was very good and the overall process worked out well for me. My mom purchased her Toyota Corolla from Koons and recommended me to stop here first. Good thing I did!
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September 2023 by P Velez
I recommend Mr. Brandon Boggs as your sales rep to anyone interested in buying a car. Recently, I had an excellent experience purchasing a vehicle with his assistance. He was able to answer all my questions and provided beneficial information regarding buying the car. Throughout the process, I never felt any pressure from him trying to sell the vehicle. Furthermore, he came in to assist me in finalizing the paperwork on his day off to ensure I could get the car on time for my daughter's birthday. I recommend him to anyone in the market for a vehicle.
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August 2023 by Andeanna O.
Armando Espinosa provided exceptional customer service!! installed my plates and was extremely hospitable
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August 2023 by Jackie Matthews
Jo my sales person was awesome. Very personable and great to communicate with. "She" answered my questions and helped me a lot. Thank you Jo for your help. I will see you again soon. I love my new Corolla.Jackie MatthewsI really don't want to leave out Tyrone Cypress in the finance Dept. He really helped me out with figuring what I needed in regards to financing and maintenance packages..Thank you Tyrone.
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August 2023 by Dkaypea
I have never in my entire life of purchasing cars have had a better experience than what I was provided at Koons Annapolis. Mr Erick, Mr. Tyrone and the Koons Director worked diligently to put my mother into the car of her dreams. Never did I feel pushed to make the purchase and all aspects of the deal was explained! I will for now on only being purchasing future vehicles from this dealership. Bravo to everyone established at Koons, you have made my mother and myself two happy people! We felt like family from the moment we walked through the doors!
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August 2023 by Brandon Moser
Mikey Harris was amazing, never beat around bush, and never set me up to be disappointed. He was confident in his team, and they lived up to his confidence! This is the second vehicle we have bought through him at Koons Toyota, and he will be a consideration moving forward for any future purchases!
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August 2023 by Bobbi Farquhar
Fantastic experience from beginning to end. Josanna Edwards was our sales representative and if you are looking for a new or used car, she's just amazing. No pressure, answered all of our questions and when 2 other people were quickly trying to slip in and purchase the same car we were test driving at that very same time, she made it happen for us. She explained everything very well and when she didn't know the answer, quickly found it for us. I can't recommend Josanna (aka Jo) and Koons high enough. Happy New Camry Owner! She's our representative from NOW on!
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August 2023 by Lisa H.
I just wanted to reach out to you about the service I have gotten from the guys here at Koons Annapolis. From our first time meeting sales extraordinaire Mauricio to Mr. Katan and Jayda from finance, this team is amazing. My daughter and I went there in February of this year 2023 and got a Toyota Corolla 2015 and in July of 2023 she was involved in an accident that totaled her car. I called Mr. Katan and he told me to come to see them and will see what he could do. I was so worried not knowing what we were going to do for her to get back and forth to work. We went to see Mr. Mauricio and Mr. Katan in July and we worked out getting a 2018 Camry with the help of this team we would have not been able to do that. If ever asked we wouldn't hesitate to tell everyone to go to Koons Annapolis and talk to the AMAZING TEAM they have. Lisa H
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July 2023 by tmthom1983
I was a bit nervous getting into the car market, given the current state of affairs, but thankfully I came across Armando Espinosa!! From the start, he was knowledgeable, responsive and very personable. Armando took the time to listen to the list of things I was looking for in a new car. He took me for a test drive and made sure I knew how to work all of the new technology. I appreciate all of his help and would TRIPLE recommend that you use him for your car buying needs. Thanks again Armando!
