Fitzgerald Cadillac of Annapolis offers a positive experience for customers seeking service for their vehicles. Many reviews highlight the welcoming and knowledgeable staff, with particular praise for the service advisors. Customers appreciate the quick service, including same-day appointments for oil changes and the unique feature of receiving a video from the technician during inspections. While most experiences are smooth, some customers noted longer wait times due to unexpected issues, such as recalls. Overall, the dealership is recommended for its professionalism and commitment to customer satisfaction. However, there have been a few concerns related to specific service advisors, which may influence future visits for some customers. Despite these issues, the general consensus is that Fitzgerald Cadillac of Annapolis is a reliable choice for Cadillac owners and others seeking vehicle service.
I have no complaints everybody was professional and pleasant to deal with. I’ll be back.
November 2025
The service was performed outstandingly well! Leonard Seebach and Robert, recently hired were extremely professional and kind! My vehicle service was accomplished as promised!
October 2025
The service was “outstanding “ and very timely. For the first time At Fitzgerald , I was able to observe on my phone the service while it was being done ( revolutionary). This experience was very gratifying to observe. Well Done! Keep it up.
