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October 2023 by Terri L Coleman
So my mom wandered into this store. Travon was a champ. My mom has dementia. And he knew the assignment. ❤️. Thank you Travon. And thank you Express for hiring Travon and Tiffany. Best shopping day ever.
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August 2023 by Lucy Nothing
After a hiatus when the clothes seemed to be more "clubby", less elegant, I am back to being an Express lover! The last couple of years I have shopped a lot at their Annapolis location and at Arundel Mills (who doesn't like a bargain?). But my favorite store is the Annapolis mall one, by far. It is always super organized, every item beautifully presented, sparkling clean, inviting, perfect light, spacious... and the staff is super nice, not pushy at all, just welcoming and friendly. And espcially Ritu, who seems to enjoy working there a whole lot, she is always smiling, laughing even, her bracelets make the cutest noise that I have now associated with the store and her great customer service. It is always a pleasure going and shopping, and any returns they will make it easy. It is just a wonderful experience to shop there
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October 2022 by John Bubner
Express employment has been wonderful to me Cassie and rick are awesome
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March 2022 by Michael Jones (Asrei)
Really enjoyed browsing their line of T Shirts and Polos. A staff member named Maddison was so wonderful to help me even pick some out to try when I asked. The clothing I purchased were exceptional quality and design. Thanks again
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September 2020 by Mosi Oyathelemi
Racially profiled. Will contact corporate offices. I asked an associate was I doing something wrong? she immediately responded " you bothering me." Many other associates would strategically but definitely noticeably pick up random items next to me and act as if they were doing a merchandise search. They are very poor at their jobs. Before I became a social justice advocate and lawyer, I managed a retail store for a couple of years. In order to curtail theft, associates are supposed to provide outstanding customer service and pay attention to the customer., but they should not use their headsets (which was done here) to profile anyone without substantial reason to. I ask the manager Ana what I had done and she acted as if she was shocked but ( poor acting skills) I am writing this for other people who may have felt this presence in this store so you will know that you are NOT CRAZY. I will be reaching out to their corporate offices with my experience and my concerns. It is not okay for anyone to be racially profiled in this day and age. Express has to do better.
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May 2020 by Mosi Jae
Racially profiled. Will contact corporate offices. I asked an associate was I doing something wrong? she immediately responded " you bothering me." Many other associates would strategically but definitely noticeably pick up random items next to me and act as if they were doing a merchandise search. They are very poor at their jobs. Before I became a social justice advocate and lawyer, I managed a retail store for a couple of years. In order to curtail theft, associates are supposed to provide outstanding customer service and pay attention to the customer., but they should not use their headsets (which was done here) to profile anyone without substantial reason to. I ask the manager Ana what I had done and she acted as if she was shocked but ( poor acting skills) I am writing this for other people who may have felt this presence in this store so you will know that you are NOT CRAZY. I will be reaching out to their corporate offices with my experience and my concerns. It is not okay for anyone to be racially profiled in this day and age. Express has to do better..
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March 2020 by T Banks
Black Dress!
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December 2019 by M Jae
Racially profiled. Will contact corporate offices. I asked an associate was I doing something wrong? she immediately responded " you bothering me." Many other associates would strategically but definitely noticeably pick up random items next to me and act as if they were doing a merchandise search. They are very poor at their jobs. Before I became a social justice advocate and lawyer, I managed a retail store for a couple of years. In order to curtail theft, associates are supposed to provide outstanding customer service and pay attention to the customer., but they should not use their headsets (which was done here) to profile anyone without substantial reason to. I ask the manager Ana what I had done and she acted as if she was shocked but ( poor acting skills) I am writing this for other people who may have felt this presence in this store so you will know that you are NOT CRAZY. I will be reaching out to their corporate offices with my experience and my concerns. It is not okay for anyone to be racially profiled in this day and age. Express has to do better.
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December 2019 by KC Miller
It's the only place a skinny man can shop.
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September 2019 by Beth Capps
Staff were friendly.
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September 2019 by Karen Paniagua
I found clothes for my young men
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September 2019 by Alexis Franco
I love
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September 2019 by LJ
Found some stuff that fitted well
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September 2019 by OMG “OMG Satoshi” Satoshi
Great location and service
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December 2018 by Long Point
Found some stuff that fitted well
