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May 2024 by LB Blessings
EVERY TIME I go in everyone is so genuinely pleasant. Went in today and Jack was working. During a previous visit, he was sharing with me about a train because my autistic son loves trains. When I came in today he followed up about whether I had researched the train. That was SO THOUGHTFUL! Jack and I only met once or twice before and it has been a while since I’ve been in the store…to share personal interest and engage with customers like this is so spectacular and honestly…RARE. He went that extra mile. It makes the shopping experience so much more enjoyable.I love my son SO much and I am grateful when people engage with him, being a special needs child. It makes his day and makes him feel NOTICED. ALL the employees make him feel this way. Thank you team! And….they have great clothes and sales too ???
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May 2024 by Caleb Rigs
I have always loved this store they always have a very good selection of stuff. They are always very kind and helpful especially the assistant manager jack.
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April 2024 by Cheryl
My daughter was following around the store ( person of color) . Guess who won't be shopping there!
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March 2024 by Taylor Boone
Like others, I was followed around the store nonstop until I told them point blank I don't plan on stealing anything and I will ask if I need help. As soon as I picked up a dress I was immediately asked if they could hold it up front. It's absolutely ridiculous and they certainly didn't treat other patrons this way. Avoid if you are black or a person of color like me. Really soured the experience for me and earthbound is one of my favorite stores.
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December 2023 by I Lee (TheBlackMadonna)
No customer service. I went in with my nieces to see what offerings they had. They had a great same but the lack of greetings and non attentiveness made me leave. I walked to register to buy something, not one employee looked up from their phones to help. They only looked up when I walked off. Will not go here to this location
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December 2023 by Kim Ho
Unfortunately, customers are not treated equally. You might be followed around the store by employees whom I suspect hold a racial bias. Although the products here are decent, I’d rather shop elsewhere until they hire better people and properly train their employees.
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December 2023 by Teresa Carranza
Nice stuff but got racially profiled and was followed around the store by one of the staff members. Even better, one of the staff member’s approached me and asked if I needed “help carrying “ a pen (that was on sell anyways for 4.95…) because it seemed as if I was carrying a lot of items or something (was only carrying a 7.99 tote + pen). Wouldn’t have thought much of it, being followed but to have someone ask to hold a pen…I just wanted to look at all the cool stuff, there were so many nice items (probably shouldn’t have been too fixated on everything)… anyways, that kinda really hurt :/
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November 2023 by Ofsayt Cem
I love this store and their products. Jack was helping me today and he had a great attitude with customers. I believe this store is even better with their great staff!
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September 2023 by Bonnie Olds
Cool store! Loved browsing. And did get two clothing items on clearance.
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July 2023 by Kate K.
My new favorite store.
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July 2023 by Valerie Brown Poole
Love shopping today at the store. Can't wait to try out the jumper and skirt.
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May 2023 by Mae Marron
Kicked me and my friend out once we entered the store. This was the second time going into the store after purchasing clothes and jewelry the first time. Our first time in the store we ran into a misunderstanding when a friend was showing us a bracelet while waiting in the changing room and got yelled at for bringing jewelry in the changing room waiting area. we didn’t steal any items nor caused any trouble and sill was kicked out the second time we entered. Terrible service and experience.This happened on April 30, 2023 at 6:00pm
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April 2023 by victoria cowen
They always have awesome stuff in here but most people that shop for these gems and rocks, will buy them online because they're way cheaper. It's not bad for a quick buy or for picking up a few things.There is always something in here that I like. And almost always can find gifts for someone here.
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April 2023 by Kirstin Morton
Such a fun store!
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March 2023 by Marina
A bit overpriced for recycled garments
