Criswell Acura is an Acura dealership in Annapolis, MD serving drivers from Maryland, Washington, D.C., Virginia, and Delaware. It offers an impressive selection of new Acuras and dependable used cars. The state-of-the-art service center provides expert vehicle repairs and routine maintenance, while the parts department supplies genuine Acura OEM parts. The dealership also offers flexible financing options and accepts trade-ins to make purchasing straightforward and stress-free. Customers report great and amazing experiences, highly recommending the dealership for both sales and service. Reviews describe the staff as professional, attentive, courteous, friendly, thorough, and welcoming. Specific highlights include staff members who go over and above, are consistently professional, and explain everything clearly. The service department is noted as beyond amazing, with advisors who go above and beyond to assist. The sales process is described as no-nonsense, fact-based, and treating customers as if they were the only customer. Customers report leaving completely satisfied and state they will get all future service done there, highly recommending Criswell Acura for a vehicle purchase or service needs.
Bryan and Rocky went over and above to diagnose and correct a problem with my TLX PMC. They called daily with updates, were consistently professional, and had my car shine ready for pick-up. I highly recommend their service. An overall great experience.
October 2025
had my car in for service replaced all my tires visit was fast and friendly Thank you Criswell Acura
September 2025
Recently had my Acura MDX serviced, the staff was very friendly and through, will get all my service done with them in the future
