Carpets in Annapolis, MD

“We bought two rugs from Mr. Parvizian last May. We were away for the summer, and when we came home in the fall, we set them up for the first time. They looked beautiful and were perfect in our living and dining rooms. But it didn't take long for our puppy to spit up (twice!) on the beautiful new living room rug. I tried to deal with the stains myself, thinking since they were just clear "water," not actual vomit, it would be easy to blot them out. Silly me. (I later learned that puppy spit-up has acid bile in it, which eats away at wool if not promptly and properly treated.) The stains were still there the next day, so I turned to the internet and, alas, followed the instructions from several of my go-to reliable sourced sites for such issues--I mean places like Consumer Reports and Good Housekeeping, not just random DIY posters. Anyway, after applying a paste of baking soda and Dawn (benign, right? wrong, wrong, wrong!), things went from bad to worse. The stains were now huge and they were BROWN. In short, my beautiful blue and white rug was pretty well ruined. In despair, I did what I should have done in the first place--I called Mr. Parvizian. I explained what had happened, and he came out to the house after work a couple of nights later to have a look at the rug. Even though this was clearly user error (he kept scratching his head at "baking soda") he and his helper simply loaded the rug up and took it away, telling me he would see what he could do. A few days later, he called to say the rug was ready, cautioning us that it was "better," but not perfect. My husband and I drove to the shop to see what, if any, improvement had been made. The rug was laid out on the shop floor, waiting for our inspection when we arrived. It looked amazing! The spots had not only disappeared, but the entire carpet had been cleaned, and the stains were undetectable! So this sad story with the happy ending has a few takeways: -Do not, under any circumstances, try to clean your own rug if you don't know what you're doing, no matter what the internet tells you!! Baking soda is not an appropriate solvent for cleaning wool rugs! Puppy spit-up is very damaging to wool! -Go to Parvizian Rugs, not only for purchasing a beautiful, well-priced rug, but for the amazing and caring service. It was truly above and beyond, because this whole sorry episode was my fault--and really, Mr. P. was not obligated to do anything for me in the situation. He took it upon himself to take responsibility and to remedy this because he wanted a happy customer. That's pretty exceptional in this day and age. Thank you, Mr. P!”

“Beers just completed install in two rooms and refinishing our first floor. They did a phenomenal job. Any issues were dealt with right away and to our satisfaction. Would not hesitate using them again.”

“The Foxwell team took amazing care of me for the third time! It’s always a pleasure to work with them and they are speedy, professional and affordable. I recommend them to anyone needing new flooring.Services: Wood floor tile installation”

“EXCELLENT Company!Nothing but praises for the services this company provided from start to finish. The initial meeting with Molly, our Sales Rep, was great. Very professional, personable, with no high pressure sales pitches-her thoroughness with working with us on our choices and selection was really a big factor in our decision to go with Next Door Floors Annapolis.A huge thank you to Ferdy and the installation crew. They did an outstanding job of installing our lovely coffee bean hardwood floors(5 rooms) in under 8 hours. We are very pleased with the outcome!!”