Auto Parts in Annapolis, MD

“Green Industries is a 10/10 in every way possible! The service department is extremely knowledgeable and efficient. Dylan is always so helpful when it comes to the questions I have about my equipment!”

“Jeff is definitely one of the nicest sales persons I’ve ever dealt with. He’s very respectful and took his time to explain everything. He also explained the advantages of our choice of car. We were very happy then he introduced Larry the sales manager who was also exceptional.

I live in Virginia but I’ll go back to this dealership for my next car soon … you guys are awesome ??”

“Edit: the owner quickly reached out to me regarding this issue and offered to make it right. We came to an agreement and I am satisfied with the outcome. I have adjusted my rating accordingly.

Pretty disappointed with my experience with Uni-Tech. I recently had a bumper painted so I could replace it myself. The end product looks great but I am not happy with their estimating. Before I got the estimate I gave them my exact paint code which is a tri-color white paint so they knew it would be a bit difficult. Unfortunately, they screwed up the estimate they provided me and didnt include the extra cost/labor associated with the tri-color paint. When I went to pick up the bumper the final cost was 60% more expensive than the initial estimate. I realize that estimates are just that, estimates, but to screw up your estimate so much that it is 60% more expensive is unacceptable. Especially when you knew ahead of time that the paint would be more expensive. I voiced my displeasure and concerns about the cost difference but was offered no compensation. I was fine paying the increased cost of the additional paint/labor (~30% cost increase) in getting the color to match since it is a difficult color, but should have been discounted the cost of the tri-color paint difference since they screwed up the estimate. While the end product looks great, I don’t think I will use Uni-Tech again after this experience.”

“I had an amazing experience at Fitzgerald Mazda. Alex Canary my sales rep was very attentive and knowledgeable. Armando was also very helpful and pleasant to deal with. Overall my experience was top notch and I love my new CX-50.”

“Jeff’s Body shop has repaired damage to my car several times and their work is excellent. The employees are knowledgeable, honest and helpful. This is a top quality body shop.”

“Wonderful experience all around working with Audi Annapolis. Our sales associate, Daina, was super friendly, knowledgeable about all things Audi and went above and beyond to help us purchase our new Q7! 5 stars!! ⭐️”

“A huge thank you to Anne for being so patient with me through all the appointment changes I made. She is the best! And another huge thank you to Del and the entire team. The outstanding customer service will bring me back. Del kept me in the loop throughout the entire process even when it would delay me getting my vehicle back. My car looks brand new, I am pleased so far with the repairs. Thank you all!”

“First time visiting this location to service my XT4. I was very impressed. I was able to get a same day appointment for an oil change. The advisors were welcoming, friendly and knowledgeable. David especially! He greeted me upon entry and made sure to let me know he would be right with me because he was assisting another customer. During the service you receive a video of the technician inspecting your vehicle during the service which is really nice and it all took a hour! Overall great experience.”

“Derick provided excellent customer service and communicated regularly with me. He walked me through the repair process and answered my numerous questions. In addition to my other worked being accomplished, my Jeep door needed to be replaced and of course was on back order through Jeep Mopar for months. Derick worked directly with my insurance company to go outside the normal USAA and Caliber acquisition network to get the door repaired. I would recommend Caliber Annapolis. Thanks guys! Matt”

“I worked with Tice over the phone to get the car I wanted down to a great price, it was a super simple process. We talked through financing while driving to the dealership. I got in and it took me less than an hour to process the purchase with Conrad, who is a great finance manager, very charming. I wasn’t upsold on anything and they were very transparent with financing and even got me a huge discount on my rate. Best experience I’ve had at a dealership being my 5th car purchase.”

“Our experience purchasing our MDX from Criswell Acura was outstanding. Our sales consultant, Mike Marcus was knowledgeable, professional and extremely helpful. The finance manager, Mac Nelson handled our financing with professionalism and expeditiously. Both Mike and Mac explained all the financing, title, and warranty paperwork so it was easily understood. Overall, purchasing from Criswell Acura was the best experience we have ever had. If you are in the market for an Acura, work with Mike and Mac and you won't be disappointed.”

“This place is phenomenal. Top notch customer service. John took such great care of my car, put it back together like nothing even happened and kept me in the loop the entire time. They even got me in as quick as possible. I can’t recommend them enough. The process was seamless and they even made the rental car drop off as simple as possible.”

“My 6th BMW purchase (with four of them at Annapolis) was yesterday with Ben Allen. Ben NEVER fails to measure up to the world class rating I gave him on my first purchase with him many years ago. I assured him in 2021 when I permanently moved to DE that when I was ready to buy again, I would be back. And yesterday was the day! His knowledge of BMWs is second to none. His attention to detail is impeccable. He even remembered from July 2020, that I preferred a vehicle with a garage door opener. Ben truly cares about his customers and is the GOAT of vehicle sales (and an all around cool dude)! I promise he’ll take care of you, every single time! Oh, and don’t let me forget to give a HUGE shout out to David Mier, the Finance Director! He’s also been there to close every deal (not that there needed any convincing because I’m a BMW lover through and through). David remembered me and had us in and out in a snap! My husband and I chatted a bit outside of the business to buy, so it honestly took only two hours and that included a nice test drive. Ben knew the car I wanted and even had it ready and cleaned already upon arrival. They both ensured a seamless process and I spent the least amount of time ever at the dealership this time around. Needless to say, if I do buy again (I tell myself I’m not…lol), I’ll be back. Go to BMW of Annapolis and ask for Ben. You won’t regret it!”

“I was rear ended a month ago, and my rear bumper was damaged. I brought my vehicle to Criswell Collision Center to make the necessary repairs. The staff was courteous and Kurt went above and beyond to explain the repairs and provided a timeline for completion. I received my vehicle a couple of days later and it looked as if it was never damaged. I am completely satisfied with the customer service I received and the repairs that were made. I definitely recommend this shop for all of your collision repair needs!”

“real craftsman at this shop ! replaced my Miata convertible top with new glass rather than plastic window... new top for a 98 boxster and testified the seats .. as well as replacing a seat panel and string it red perfectly to match the ret if the seat
10 stars aren't offered and it's deserved !”

“I cannot emphasis how wonderful everyone at Dave’s Auto Service is. I have an older vehicle and a somewhat limited knowledge of cars- every time I go, I feel heard and respected. Their pricing is fair and their work is exceptional. They never try and talk me into more than I came in for but also always let me know it theres something I should be looking out for. The mechanics are always willing to explain issues and are patient when I explain why I’ve come in- this means a lot to us young women! I feel peace of mind leaving my car in their hands. Shoutout to the whole team!”

“World Tour performed a 250k overhaul on my 2013 JKU. Rebuilt engine, transmission, front end brakes etc.. all work was fairly priced and exceedingly well done. Highly recommend!”

“I would like to express my utmost appreciation for the exceptional service I received at Severn Auto Body, particularly thanks to Tiffanie. Her pleasant attitude, patience, and excellent follow-up truly made my experience outstanding.

Tiffanie went above and beyond to accommodate my needs, making me feel comfortable to reschedule and ensuring that it fit seamlessly into my schedule. Her professionalism and dedication are a testament to the high standards of customer service at Severn Auto Body.

I wholeheartedly recommend Severn Auto Body, largely due to Tiffanie's outstanding assistance. She is undoubtedly a valuable asset to this establishment, and her commitment to customer satisfaction has left a lasting positive impression on me.

Thank you once again, Tiffanie, and the team at Severn Auto Body, for your exceptional service and care.”

“Great people to work with. Have had multiple vehicles in and they always do amazing job and are very professional. I will make the two hour drive just because they are that good.”

“We ordered the part from another shop and it didn't fit. I ordered the part from Volvo Cars Annapolis next as not to make the same mistake. I got an email the next day saying this part (same part I ordered before!) would not fit my car. Kevin from the parts dept asked me to call him and gave me the cost of the part minus the price I have already paid. (less than $20 and STILL $40 less than the other stores charge!) Kevin you saved me a lot of headaches! I have more parts to buy and I will be placing more orders! Getting my baby back to her former glory!Cost ---10 starsCustomer Service --- 10 StarsCommunication --- 10 starsKevin L from the parts dept. --- 100 stars! Thank you so very very much!If you don't buy your Volvo parts here, you're doing it wrong.”

“My tahoe was run off the rd on 97 in pouring rain. After towing, insurance wanted to total it due to extensive body damage and airbags deploying. Caron and family at Gott treated me like family and worked with my insurance company to get my car like new again and in reasonable time. That was in May, and after driving it and checking things out, I could not be more pleased. They did an amazing job and kept me informed the entire time. Thanks, guys, for doing such great work. Highly recommend them.”

“First off, I want to thank Kia Johnson for making my car leasing purchase smooth and friendly. Many dealerships said “no,” and just ran down my credit. I got a vehicle on my birthday which was Friday, May 17th. One of the best gifts I’ve given to myself in such a long time. I want to thank Lamonte and Geo, they were very knowledgeable and tag teamed to get the deal done. They gave me an amazing trade in offer and that was my down payment. I definitely recommend this place to anyone who has “credit” issues. I’ve made plenty of other dealership reviews so please don’t think I’m paid to speak on my experience, but when customer service, hospitality, and knowledgeable people come together- you walk away as a satisfied customer with a car that’s within your payment range and they’re a one stop shop every also offer insurance. Go ahead and head over there and get you a car you can depend on!”

“Was recommended Elite Auto body by one of my friends and was not disappointed, came in for insurance body repair and was concerned of the paint not fitting in with the rest of the car due to the pearlescent. They knocked it out of the park.”

“I was very happy with the maintenance service that "Shannon" the Service Manager provided me. She is honest, efficient, and reliable. My air conditioner went out and she had to order the parts for replacement. I also think that the mechanics did a great job. I used my extended warranty contract for payment. However, I am not happy with the Finance Department, because when I purchased the contract, my daughter and I were told that if the repair was made at their facility, that the $100 would be waived. This did not happen (similar to a bait and switch). I strongly advise anyone purchasing contracts via the Finance Office to get any additional information in Writing with a Signature. Do not take a Verbal assurance.”

“I recently purchased a certified used Volvo from Volvo Cars Annapolis. Alan Hannon was familiar to me and my husband. He continues to go above and beyond to provide an excellent customer/buyer experience. We additionally worked with Michael Lash, who was also great to work with. Both gentlemen have followed up after the purchase to make sure everything is alright and that I feel comfortable with the vehicle and it’s new to me “bells and whistles.” They have happily answered my questions.”

“at this dealership for service & battery replacement - They were quick, repaired and serviced my car (in the time I expected).

No complaints and a friendly staff. 2020 Mini went in via tow and came back to us like new!”