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October 2024 by Constance Rawlinson
Roger and Frank are knowledgeable about all things automotive. And, they are nice people too!
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September 2024 by Mike (Marshall)
Amazing work! Fixed our work van transmission problems. Very professional. Wouldn’t trust anyone else!
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August 2024 by Julia cassidy
It’s always hard to pick the right place to take your car when it’s needs of mechanical repair today I took my Ford fusion to Annapolis transmission for a fluid change. Greeted by a nice smile and hello and how are you? Today was really nice. couldn’t have been more happier. What a wonderful experience. I felt at ease and very confident that my car was going to be taken care of. It’s obvious that Annapolis transmission is very very knowledgeable. Many years of experience I would highly recommend them THANK YOU ?.
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July 2024 by Ryan & Sophie Sailing
The team has all of these good reviews because they are truly amazing.They are very responsive, friendly and so helpful!
This was the second time we needed to take our car to the shop, and they were able to quickly troubleshoot and fix my problem. I went from being very worried about thumping sounds and vibrations coming from under the car back to normal within a few hours.
Thanks to the team at Annapolis Transmission and Repair, I know that when I experience car issues, there is this great shop I can go to, where I will be listened to, taken seriously, and will get both honest answers and friendly service.
Keep up the excellent work! :)
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May 2024 by Thomas Dee
This is my new go to shop for my BMW M3 they’re very thorough and honest. They take the time to really explain and make recommendations on car. Will be returning customer.
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January 2024 by Michael
Best auto repair shop in the Universe!
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October 2023 by Dawn Davis
I would like to thank Frank and all the guys at Annapolis Transmission! Having transmission isses when you are traveling and a long way from home its scary...They are kind and very knowledgeable...If you need help with your car I would recommend you use Annapolis Transmission..Thank you again!!!
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October 2023 by Sergey Knyazev
I left a review here, but it disappeared suddenly, probably because I tried to modify it after the owner's response.ORIGINAL REVIEW:My transmission was perfectly working most of the time, but it went into limbo mode occasionally in certain easily reproducible conditions. So I brought my car to the shop. The guys proposed that changing the entire transmission was the only solution and that the other solutions would be just a waste of money. I brought my car to the other shop for a second opinion. The other serviceman said the transmission should be OK because my glitch is readily reproducible in certain conditions and easily removable by switching the ignition on and off. He hypothesized that the reason for glitching could be easily removed by changing a filter. So I did. I changed the fluid and the filter, and the glitches were gone. No matter how I try for the last 2k miles, I cannot reproduce them anymore.THE REASON FOR MODIFICATIONS:Then, the owner answered with a lie that I proposed to use used parts, so I decided to answer by changing the original review. And something went wrong, and the review disappeared.I tried to respond that the dialogue about used parts was just a discussion, and I always agreed with their policies, including what parts to use.In fact, there is a missing part that the owner forgot to tell.After diagnostics, I tried to convince them to start with a simple fluid change without a warranty. But they refused and convinced me that it would be just a loss of money without a repair service.Then, after some further discussion, they agreed to change a conductor plate without warranty. However, there was a problem with a conductor plate; they could not order it from the dealer because of Mercedes policy. And it was they who proposed to buy a refurbished part from Amazon. Another option they suggested was that I go to the dealer with documents for the car, buy a dealer part, and bring it to the shop. And so we agreed that I buy a part from the dealer, and they change it without any warranty.Later, when I was about to buy a part at the dealer, I called the shop to schedule an appointment. But, suddenly, they changed their mind, saying that they were not ready to serve me as agreed because they didn't have the appropriate software and would never have it.So I left without the service and lost a lot of time.It was actually luck because the simpler and cheaper solution helped perfectly.I will leave this review unmodified no matter what the owner will respond just to prevent it from disappearing again.Roger, I am sorry for the doubling my review. But there seems to be some glitch, and I cannot leave your responses not answered because of your misrepresentation of the story. I don't know why you think that it is a different story; in my opinion this one is just one with added details required to answer your responses.Service: Transmission
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July 2023 by Stacy Ruble
Great service. Roger and Frank went the extra mile to make sure the repairs were done right, and the price was fair as well. Couldn't be more pleased.Services: Transmission
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May 2023 by Perry Stewart (Chief Stewart)
Roger was incredibly helpful! He stayed late, well past closing time, to help me diagnose the battery problems for my truck and hooked the new ones up for me. Top notch service!Service: Battery
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April 2023 by Perry Stewart (Perdog)
Roger was incredibly helpful! He stayed late, well past closing time, to help me diagnose the battery problems for my truck and hooked the new ones up for me. Top notch service!Service: Battery
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April 2023 by Perry S.
Roger was incredibly helpful! He stayed late, well past closing time, to help me diagnose the battery problems for my truck and hooked the new ones up for me. Top notch service!
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March 2023 by Angela G.
Frank, in particular, helped me out when I was trying to decide whether or not to keep my car for the long term. They ran a diagnostic and made their recommendation. The customer service was excellent. I will go back and recommend them highly.
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November 2022 by _rmndo Rmz
Very professional and trustful ,
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November 2022 by Ashleigh Crawford
Transmissions went while driving to work. Called them up they stated they could look at the car the next day and would run diagnosis the following day. Got a call back the same day. Fixed my car up within two weeks (parts were on back order). Amazing service, timely, friendly and professional! They went above and beyond. 100% recommend.Service: Transmission
