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“I have to say I had an excellent experience at this dealership. Jennifer helped me through out the process. I live a bit far but after speaking with her over the phone I trusted she would take good care of me. I appreciate the effort she put into making sure I got the truck I wanted with a fair deal. I felt very comfortable and very much at home during the entire process. The process was quick and simple. I drove home to surprise my kids with this beautiful truck that will be with us for many memories. So glad I made the decision in choosing this dealership. If you are looking for a dealership.. stop your searching and go to this dealership. You won’t regret it. They will help you regardless of your credit situation.”
“I must say Ashley is very uplifting and helpful !
Her customer service is awesome , I’m with Hills Pet and have never had any issues here , this company deserves a extra star”
“The service here is wonderful. HOWEVER DO NOT USE THE MOVERS THEY RECOMMEND!!!! The guys said they would come the next day too so I gave them a nice tip. The next day only one came and brought someone else and expected a tip as well. They broke An 85 inch TV busted and my antique coffee table leg completely busted. When I called the manager of these movers he stated they are not insured and told me he would call me back. Never heard back. Totally unprofessional!!!!!!”
“I was looking for a commercial rental and I had tried several other companies and they were just overly expensive or not what we were looking for. I spoke to Calvin and he was so amazing. Told me about all your options and the Flexi program and just over all the best customer service I've ever had. He is the reason we will be using you to start our new company. Thank you Calvin for such an amazing start to a great business relationship. Enterprise you hired a great asset. Thank you !”
“Customer service rep was prompt in calling to remind us of the drop off location. She was professional and pleasant. Drop off was easy. The entire process was seamless. Would definitely consider using this location again.”
“Online reservation was very convenient. Good pricing. Pick up location was nice and clean. Truck was sanitized. Returning was easy. Estimate was pretty accurate. Best of all staff was professional, courteous, and helpful. I would definitely recommend and use again.”
“My story is short and Crazy:
I had so many changes in plans and they had the best customer Service I have ever received in fixing my problem. They were completely understandable to my ever-changing situation and helped me get the best deal and the best service. 5/5 stars Wade ,?”
“The best U-Haul rental experience I have ever had!! I strongly recommend this place!! The check-in was very smooth and professional. We got our truck, and it was nice and clean. He explained everything to us and helped us connect the trailer. We had to come back multiple times, and each time he was so patient with us and helped us solve our problems. I really really appreciate all his help!! Wonderful experience!!”
“Everyone is helpful polite and very professional the two gentlemen Joe and Tyler and the hammondferry location are awesome very accommodating and they are understanding as far as business mindset and small business accommodations thank u always”
“Rented a 15 footer. The owner was extremely helpful and went above and beyond to help me. If you got the time he got stories. You can learn a lot from this guy. Thanks for the help and service.”
“I enjoy renting from NextCar. The front representatives are friendly & efficient. My only complaint is on two different occasions I have left items in the car and when i called back to retrieve them no one can seem to locate the items. I think any items left by customers should be taken to lost & found or the manager to login or contact the customer.”
10:30AM - 3:30PM
9597 Berger Rd, Columbia
Truck Rentals
“Please use this spot as the service(s) are accommodating, for providing clarity, arrangement and understanding customer service. So please treat this spot with kindness they deserve. Thanks Ms. Kim!”
“Metro Truck shop rental service and staff is very helpful, friendly and knowledgeable. Shop is neat and clean, And to my surprise has A/C.!! Our company is a loyal customer leasing road trucks yearly. Trucks are in great shape, And the daily maintenance program at the shop is of great quality. Our company truly enjoys leasing trucks, And partnering with Metro Truck.”
“The Enterprise at the Laural MD Location was very helpful and professional and there customer service was excellent.. Thanks again for the help Alex! Lee Bailey”
“Everything was conducted like a well oiled machine! The representative was very professional and ensured we had all the information needed to get on our way. The drop-off was quick and the staff was very kind.”
“I make a reservation online , and the U-Haul app have problems.I call the shop to be sure have the truck. The owner help meOut with the process. I Highly recommend him for renting .”
“Staff is friendly and very accommodating when we had to return a truck for another one due to maintenance needs. The process did not take long, and we were able to continue on with our delivery route.”
“Rented a truck here several months ago to help my mom-in-law. Went here because the other place we had reserved from weeks earlier cancelled an hour before we were going to head out to get the truck that morning. Wonderful start for us. So we hopped online and saw this place. Made the reservation, called to confirm, and then hopped in our car and showed up.Nice small place with a couple of guys inside both renting U-Haul trucks and trailers and doing machined embroidery (which is actually their main business: logos and such on jackets, hats, etc.). Checkout was really easy. Did our stuff with the truck and returned a few hours later. Handed the man back his keys and we happily went home.There are a few complaints about them having odd hours/closing early. He told me if we return after they close (2 pm-ish???), simply put the keys in their dropbox in front and they'd bill us appropriately. This isn't rocket science people: Look at a business's hours and if they aren't exactly to your liking, get over it and adjust. These guys make it easy.They were just so nice and easy to deal with. More businesses need to be like this.”
“Great experience with fast pick up and drop off. Staff was kind and professional. This was my second time using truck rental services from this location and I will definitely use them again.”
“Try to come from the south. The entrance is very narrow. In order to unload or upload you need to call the central office. The parking lot is convenient and fast unloaded. You can stay overnight. Friendly staff works quickly.”
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“Every thing went well, the truck was clean and in good shape. They gave our Church a great deal. Their computer system is slow but reservations were made and our truck was ready.”