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“Al Jackson was so kind to me. He took time in explaining many aspects of my phone to me.
Was patient and exemplifies what Verizon should be all the time. I have not had this experience in other stores especially the corporate stores .”
“Worked with Aliayah, and she was very thorough and informative! She greeted me upon walking in and made sure that I was helped to the best of her ability. Thank you so much for your help, keep up the great work! I will definitely be visiting this location in the future! #CollectedConsciousMediaLLC”
“This is an AMAZING T-Mobile location! I had the privilege of working with Associate Jonathan who went above and beyond to assist me with my T-Mobile phone. Jonathan patiently explained what was happening and also called a tech to assist! Now my phone is back working and I'm feeling great about this experience had to share!! Go see Jonathan and the rest of the team at this location it's a guarantee they will help! They all are awesome!”
“Stephanie is extremely great highly professional, poised and definitely a great positive person with an uncountable amount of patience. She is diligent in her work & I hope that she sees this review. Be kind to others and others will be kind to you!All the best,Mr. Davon”
“If I could give this location & staff 10 stars I absolutely would!
Me and my husband came into this store to view different phone plan options.
At other locations like T-Mobile & AT&T they were very pushy when it came time to exploring different phone plans. But here at Verizon, Amon was super helpful (not pushy at all). He gave us our space to make our decisions!
We later came back about a month later to pursue the Unlimited Plus plan. Again, Amon was super helpful, patient and kind. He answered all of our questions, gave us a clear view of what our phone bill would be before hand, showed us many different options. Hands down one of the best retail managers I’ve ever dealt with in years! And in 2024 great managers like Amon are very hard to find. So, I give him and this store a lot of props!
Everyone should definitely look into this location if pursuing Verizon.”
“Went to the store today because Xfinity main call line was useless when trying to get my new modem hooked up. We went to this Xfinity location and spoke with Henry who immediately let us know our router was not compatible with our upgraded wifi which no one on the main line let us know. We then went on to get an Xfinity router and Henry worked diligently and happily helped us set this up even once the store closed. I absolutely appreciate everyone at this Xfinity especially Henry who solved my problem in 5 minutes that Xfinity 's main line couldn't solve in 6 phone calls. Thank you Henry!!!”
“My service there was great!
Firstly, Andrew was amazing! He answered all my questions and even stayed on hold with customer service for at least half an hour to ensure my discount went through. Not only that, but he set a reminder in his phone to call me to ensure that discount was actually activated by the date customer service gave him. He was very personable and patient.
Emmanuel was also great & was the first to greet me! He took his time to explain everything and was very nice! A few days later I had to go back in because I had a question about an app and even though he was heading out because he was off for the day, he stayed late to help me figure it out!
Thank you both. You are appreciated!
I honestly can't say the same for their co-workers. They all seemed indifferent and came off as they did not want to be there. One in particular seemed very verbally aggressive when dealing with customers and it honestly made me uncomfortable.”
“Had to upgrade my phone. Been with Boost Mobile for over 12 years just wish that would count for something on my upgrade prices. Gotta say I love my LG phones tho. Android for life.”
“Two different days with two different customer service. Went in to Tmobile on Sunday, 4/21/24; though they were almost closing, I did not get welcomed. And what they told me could not be done I was able to do today. Thanks to Jonathan and Naziah. These two employees are the most customer friendly, and most knowledgeable I have ever met. Though Naziah was hungry and needed a break, she stood with me all the time. I had to keep telling her to go eat while transferring information one phone to the other. Please make sure you keep these two employees. They are rare comodities. It was a joy being at Tmobile today.”
“Boost Mobile is the best mobile company I have ever used Very friendly staff and fair on prices for phones. Staff really goes above and beyond for a customers. I highly recommend them and I have been with them several years now. Same monthly payments. Never goes up.”
“The people working here are very nice and polite and were able to help me quickly. I just wish they had their store's phone number listed on Google maps or even their own website so I could call ahead of time.”
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“Tushar was great! Honestly I was a terrible customer and didn’t pick up my phone in a timely manner. But Tushar was patient and helpful. Thank you again for your help!”