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March 2024 by Joan Serino
Good sale on this visitCustomer service needs improvement
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September 2022 by Myra Robinson
Good customer service begins when you enter the door of the establishment regardless of race, color, creed, nationality, economic status etc. etc. “Hi”or “Hi welcome to the Loft”or Hi is there something I can help you find determines if I will patronize the establishment. I waited to see if I was in my feelings, and perused the whole store. Meanwhile, two customers came in after me and were promptly greeted as they entered. Sorry this business just showed that they did not want my business, so I took it elsewhere and will not be returning. Thank you very much for saving me $100.
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August 2021 by Dara M
I went here today to get a few cute outfits. The women that were working today went above and beyond to assist me! I had expressed how excited I was to start my new job and they went the extra step to steam my new clothes for me to make sure there weren’t any wrinkles. Everyone was so helpful and friendly. I just wanted to say ‘thank you’ for making my day so special.
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April 2021 by Dara Mazzola
I went here today to get a few cute outfits. The women that were working today went above and beyond to assist me! I had expressed how excited I was to start my new job and they went the extra step to steam my new clothes for me to make sure there weren’t any wrinkles. Everyone was so helpful and friendly. I just wanted to say ‘thank you’ for making my day so special.
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September 2020 by Carla Johnson
I will never get enough of this boutique! I'm petite & the Loft is one of the very few stores where I don't have to alter my clothing to wear them. To top it off, the sales are phenomenal.
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September 2020 by Cynthia Garcia Ortiz
So many great sales going on and the associates were so nice and helpful. Beautiful clothes and cute styles.
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July 2020 by Vickie Fortney
I typically love this store. This time however, is the first time since quarantine, that I've been. I feel like the selection of clothing for this season is not up to par. Maybe they have a new buyer. I have noticed different locations seem to have different styles of clothing. I will check out another location
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June 2020 by Sabrina White
This store had a helluva sale today. I bought 2 dresses & paid less than $40.00. Now, that's a steal. 1 dress from this store is $100.00. Thank you Loft!!!!!❤
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October 2019 by Leanne Hassett
Great clothes. Kinda expensive. Very big store. Attentive staff. Probably could go to Old Navy next door and buy almost the same stuff for half the price. Lol
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October 2019 by Karen Poole
Good prices and selections with the newest updated styles !
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September 2019 by Patricia Flynn
Always so friendly and very helpful. Very clean with beautiful clothes and accessories. I was in your Abingdon store 08/28/2019 and one of your girls helped me to find the perfect jeans after trying on different ones along with sizes. The Loft is always welcoming and willing to go out of their way to help you. Thank you as always!!!
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September 2019 by Tanya Green
I got a great deal on sunglasses kudos to me!!
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July 2019 by Tabitha Woods
Of all the Lofts I've shopped, on this day I experienced the most helpful and engaging associates. I had 2 or more associates helping me and spent the time to resolve an issue with my Loft credit card. Store Mgr was extremely kind and friendly. This store is a 10 in my opinion.
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April 2019 by Louise Gott
Helpful staff, returned online purchase with ease. Great selection of quality clothes.
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September 2018 by Wendy Waters
Does not have any plus sizes on the floor. Have to ask for them. They are in back. Very limited selection of plus size. Complete waste of time.
