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July 2024 by John Smith
Horrible, the door greeters/ receipt checkers. Are down right rude. Disrespect, don't know how to talk to someone, they cut me off and reached across to grab my receipt without even acknowledging me. If they werent standing around talking and laughing , they would have an idea, of whats happening, instead of stereotyping and disrespecting , paying customers. Twice this has happen. And i plan on wearing a camera to catch these interactions to file a formal complaint. And more. Theres no reason to have such horrible people at the door with no customer service skills..... other person accused me of stealing all rhe way out the door. If i wasnt on my way to work. I would have filed a complaint that day. With my paid receipt in hand. Go anywhere else. Walmart is not for paying customers.
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July 2024 by William Jellig
Waited almost 20 minutes for an associate to bring a key for an item locked in automotive. No response to multiple call button presses, went to another department and found someone to make a P.A. request. After 2 requests called the store number. Took another 2 minutes for a customer service person to pick up. Told me they were short staffed and didn't know where the responsible person was. At that point I left the store.
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July 2024 by Annie Lee
Long lines for both self checkouts and only 3 cashier lanes open. The long lines snaked all the way back to apparel and produce/grocery section. Unacceptable!
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July 2024 by Dej Phaze
Wow. Wow. Wow. I've never been to a place where people care so little about the customers satisfaction. First the ladies at the front counter had a full attitude and was looking at us like we were supposed to know the next steps( mind you this is my first time). We got there at 7:50, got on the floor at 8. The first entry was "closed" as soon as we got in crazy right? The air ride closed right behind the first entrance but luckily Taijah I believe gave us the opportunity to ride. Among the other entries the dodgeball court and foam pit closed for literally 2 minutes and opened back up. You would think with all this activity going on the water fountain would work right? Wrong and no one was working at the concession stand to by a water. This was one for the books
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July 2024 by Caitlin
the people in this store are racists and have attitude no matter what. i would never recommend this store to anyone. drive the few extra miles and go to Abingdon or North East
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July 2024 by Vincent Sanders
The place for your everyday needs
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July 2024 by Sam Moxley
I have a great experience there and I'm able to pay my mom's electric bill there too
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July 2024 by Karen Thompson
The whole check was a nightmare until and Angel appeared and opened another register.
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July 2024 by Stephanie Miller
Never enough people to run the store adequate and the customer service reps are very rude in their service. They will talk to another co worker while u wait to be helped. It has nothing to do with job just what they were going to do.
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July 2024 by Cynthia Mitchell
This is BY FAR the WORST Walmart in existence! Sure it's a "supercenter" but nothing is ever in stock! AND THEN they locked literally everything up! Including car air fresheners!! Who tf is stealing air fresheners? And are they losing that much money?? AND THEN to top it off they made all self check outs 15 items or less WITH ONLY 2 REGISTERS OPEN. Several times I've gone now and still only 2 registers open. So guess what I'm taking my 30 items to self check out. I'm not waiting 45 minutes in line!
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July 2024 by Mr. Boyd
It’s a Walmart how can you not like it, lol. Bring back truck parking ?
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July 2024 by Khal Ghon
1st Walmart in UNITED STATES IS M.F
THE WORST
WENT TO PARK WITH MY TRACTOR TO BUY SOME FOOD
THE M.F manger want to towing my tractor
Is that how you deal with truck drivers and show respect and appreciation
We deliver all your food and supplies
And spend our money to buy food from your store
And that what we get
That MF want to call the cops on me
And tow my truck
So stupid and rude
Do not go to this place to west your money for disrespect
Walmart management should apologize about this behavior and show more respect and appreciation for truckers and customers
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July 2024 by K Cor
Better than most other stores, has everything I need
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July 2024 by Rachael Riddick
Almost guaranteed to deal with employees that do not understand what customer service is. As well as delayed deliveries with no explanation or update. I’ve received rotten strawberries, smashed tomatoes, smashed bread, melted ice cream, and that always made it on time, but I ordered some medicine for delivery yesterday and I’m still waiting for it!
I received a message that an attempt was made; however, no attempt was made. I rescheduled for later in the evening…still didn’t show. I called to find out what the problem is, no answer at 7pm at Walmart delivery dept or customer service. I tried for over an hour, to find out what is going on, and no true info was relayed. I learned today, that the driver had a “911 event” on the way to my house. Very sorry to hear that and I hope they are ok, BUT….My phone number is listed in my order, so why no pro-active communication directly from the store?!
They didn’t know their driver had a “911 event” and their customer wasn’t going to get their order?!?!
Called again today, still no answer at online orders. Called to speak to a manager, at 8am, and was told that the manager is not in, so I asked for a phone number or a voicemail or an email, and the woman giggled and said “Oh no, no we don’t have anything like that.”. No way to contact a manager? Aberdeen, Walmart supercenter is more frustrating to shop at than it is convenient. You have to wait 10 minutes just to get body wash because most of it is locked up, as are other many other products, now.
Quite irritating to be a Walmart+ member and receive sub-par service, with no one being able to assist. Just that it’s still on its way…24 hours later? I understand things happen, but this is ridiculous to be left hanging and expected to pick up an order that I NEEDED delivered. If I could pick it up, I would have placed a pick up order. Now I know not to depend on Walmart in Aberdeen for something that is important. Supposedly it will be here before 10 pm today. They didn’t hesitate to deduct the money from my bank account, but won’t bother providing acceptable customer service, or updates to loyal patrons. Had I ordered from Amazon, I would have received what I needed. I will order from Amazon next time. Perhaps the manager will see this review, since there is no way to discreetly reach them.
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July 2024 by K P
Check out lines that are too long.
