-
January 2024 by Ebony Knuckles
Went into Aberdeen branch to deposit money in someone’s account with only a number and I was greeted with A plus service by Mrs Kim she was very sweet and hospitable and helped me through the process. Good people amazing service.
-
January 2024 by Sandra Poughkeepsie
Wonderful experiences with thus bank. Victoria and Shannon @ aberdeen location are excellent!!!. Can't say enough about how great Victoria is- exceptional!!
-
September 2023 by Sandra Casquete
Horrible service, they are not there to serve the customers.
-
September 2023 by Теймур Баширов
Do not even try this bank at all
-
February 2023 by nite turtle
Rude and not professional at all. The tellers don't greet you when you walk in and just talk amongst themselves. The old woman behind the counter with glasses and dark hair is something else...very snarky. Not sure where management finds these dumpster employees.
-
April 2022 by Anthony Ingoglis
They have the worst automated system ever. Voice prompt you got to be kidding me have to make three phone calls to get an answer it keeps saying I'll forward you to a representative
-
January 2022 by Alyssa S.
I had a 2016 Ford Focus and M&T Bank financed my car... My husband died, while they seemed helpful in getting everything into my name after he died... they took advantage of my situation and grief...little did I know exactly how much they were screwing me, as a new widow at the branch. According to Credit Karma, I was paying 50% more money than people with the same credit score. Now, I knew they were screwing me refinancing my loan and lowering my payments, but it lowered my payments and my husband just died. I just didn't realize they were backstabbing me by 50%. My car got totaled I have to get a new one and M&T refused to continue business after gouging me. I raised my credit score, got into a program for my student loans and cleaned myself up after my husband died. I bettered me and M&T was too interested in keeping my business. All my do diligence to clean myself up was for nothing. I was even paying more on my loan, as I was told there were no penalty for early pay off! So I looked at refinancing my loan I could have been paying 3% for less time... that what M&T had me on...After looking at Credit Karma today, I will NEVER do business with M&T again. I wouldn't recommend them to anyone... go anywhere else!!! Seriously. They don't care about their customers or their reputation.
-
September 2020 by Janell Gullion
Manager needs Training in dealing with customers, and not being a grouch. Glad I no longer have an account here. Wouldn't recommend this bank to my worst enemy.
-
July 2020 by Lorraine Tamasauskas
Always very helpful! Great customer service. Local, friendly and no complaints!
-
January 2020 by Mary Hughes
I had to have paperwork done. Everyone was very help.
-
January 2019 by C Howes
Great people and service. Don't understand what happened with the other reviewers, but my experience was great. Needed a cashiers check for a vehicle purchase, in and out in 5 minutes. Employees were friendly, and they didn't have to be, just nice people.
-
July 2018 by MY
Shockingly bad customer service at the Aberdeen Bank branch on 7/14/18, a rude teller and her teller manager would not make an exception about charging me $20 to cash my check, and they were happy to stand behind "that's our policy mam" . Even after I showed her my drivers license, and clearly the address on my husband's check written to me and my license "matched" our HOME address the teller said she couldn't prove that was my husband.
-
April 2018 by Jessica Eck-Elliott
Three tellers only 1 working drive thru and customers inside. Everyone not waiting on customers wouldn't make eye contact. Waited over 20 minutes first in line to make a two check deposit. RIDICULOUS!!!!!!!!!
-
April 2018 by Stevi Smith
I deliberately didn't want to go inside to M&T Bank at this branch because it's raining, my two-year-old is sleeping in the backseat, and personally I don't like the area. I've never in any of the times I've ever stop the bank had to go inside to withdraw money isn't that the whole purpose of having the drive-through is to be able to do similar things through the drive-through but now they made me drag my two-year-old son inside in the rain just to be able to withdraw money from my own personal bank account that I've never had to do before it's just one thing after another with this bank I absolutely will not recommend this bank to anybody. I will be switching banks.
