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April 2024 by Danette Moss
What a great experience!! We walked in simply to test out the Casper line of mattresses. Tom was GREAT— we loved that there was no pressure to sell nor to upgrade. He was fully informative (he knows his stuff!!) and kindly suggested we try out a Sealy line in the same price point but with similar features. He saved us serious $$— because we were under the impression we had to buy a new platform bed because Casper says you can’t use box springs under their mattresses! But Tom informed us that box springs in the last 15 years aren’t box springs any more —they are foundations that can totally be used with Casper mattresses!!! THANK YOU, TOM!! And with FREE delivery, plus a sale on the mattress we liked best, we are very happy Mattress Warehouse customers!
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January 2024 by Constance Owens
Extremely great service with Joe B. He is very knowledgeable and thorough. Our visit was stress free.
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January 2024 by Sports Guru
Joe was extremely helpful and very detail oriented! He was able to match my wife and I to the exact mattress we were looking for given our differences. Highly recommend this store and Joe !
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December 2023 by chas smith
Tom helped me this evening get a mattress and some pillows . Excellent salesman very courteous and knowledgeable. Will definitely come back to see him !!
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December 2023 by Mindy Ward
We just left Beard’s Hill Mattress Warehouse as happy customers. Tom and Joe were nothing short of superb in helping us decide on a mattress. Low-key, very knowledgeable and no pressure. It was a pleasure shopping with them for what can be a stressful, hard to decide on purchase. Highly recommend and would come back for sure if they are working there!
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November 2023 by Courtney Gregory
Joe was very pleasant to work with. His transparency and experience helped our decision making and gave us the comfort in finding what was best for us with a mattress choice. He was budget conscious and made an effort to steer us towards choices that made sense. The bed match feature was helpful in narrowing down choices when there was a sea of choices. Would absolutely recommend seeing Joe at Mattress Warehouse in Aberdeen for your mattress inquiries and needs.
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November 2023 by Burt Heckle
The customer service I received from Tom and Joe was absolutely out of this world. Every mattress I buy will be from them. Knowledgeable, professional, and courteous are just a few words to describe them. Tom went above and beyond to make sure my mattress delivery went as smooth as possible. I wouldn't go anywhere else.
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November 2023 by ML K
We went to the Beards Hill Mattress Warehouse in Aberdeen, MD. to look for a new mattress. Joe and Tom were extremely knowledgeable and not at all pushy. The test bed led us to the Spink and Co. natural bedding and we couldn't be happier. Thanks again Joe and Tom for making the buying experience pleasurable.
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November 2023 by william mitchell
I first came into the Aberdeen store and was assisted by Tom. He tolerated all of my numerous questions with a smile and the answers I needed. I came back a few days later and met Joe, who literally gave me a better deal than these other business stealing companies like Amazon. He gave us some of the best customer service I've even had.
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November 2023 by Michael Merritts
I just purchased a mattress from Mattress Warehouse of Aberdeen. The service while in the store was fantastic. Definitely request help from Tom on the sales team. He was very kind and helpful when it came to all of our questions and was willing to help us with all pricing quotes involving any of the mattresses we were interested in until we found the right one for us. 10/10
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November 2023 by Mark DiB
Joe and Tom were excellent. Joe took the time to explain the options and the differences in the mattress and bases. And never felt like he was pushing us. A great experience all around!!
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October 2023 by CJ Allen
These guys were awesome. They were knowledgeable, helpful, and just real fun guys to talk to. It was like conversing with some old friends. Thes best part was that they didn't try to sell me on anything I didn't need or request. Just offered solutions. They also loaded the mattress up onto our vehicle in the middle of some rain. Can't recommend these guys enough.
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September 2023 by Paul Lavingia
Joe did a fantastic job working with me to select an outstanding mattress. I came back a couple days later and completed the purchase with Tom. I got a great military discount for all pieces of the bed. I was treated really well, and was impressed with their expertise and care for their customers.
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August 2023 by Faith Sprinkle
Loved having Tom help us! Super patient with our indecisiveness. Warm personality, helped with honest responses for our purchase.
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August 2023 by antionella davis
Friendly, quality customer service from both Joe, Tom.....and the bed Match machine matched me to the perfect mattress .....u truly need this firm