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February 2024 by Ed Godfrey
Laura and Matt were very helpful. I rented a car for the weekend and it was clean and the check in process was fast and easy.
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January 2024 by djdereck777
Excellent service by all. EZ pick up and return.
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January 2024 by Darrell Wilson
I work for them
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December 2023 by Michelle M.
Do not use Enterprise if you travel through tolls. They bill you regardless of personal EZpass account paying for tolls. I am out $252 this time. $88 before. On top of paying the EZpass charges. Enterprise admitted they deal with this everyday. They scam you out of money and will not accept responsibility.
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December 2023 by Ki Anna
Aberdeen Enterprise Rental Company provided great service. I was able to book the rental 6 months in advance on the app. They followed back with me a week before the day needed. Once there I was greeted and quickly serviced. In a matter of about 10 mins I was walking out the door to drive off with the rental. Drop off was a breeze as well. Will definitely use them again.
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December 2023 by Francisco Manrique
I travel for work and rent a lot of cars during the year always from either National or Enterprise. I used the Beards Hill location this time because it was close to the house. I was upgraded to choose pretty much whatever they had on the lot. My first choice didn’t work for me, but the second choice, a minivan, turned out to be a great vehicle for the trip. They did try to get me in the minivan first, and I should’ve listened. Lol. I wanted to write this review to recognize that both of the reps I worked with were top-notch and accommodating even with a vehicle change that was no fault of their own. I gave four stars instead of five simply due to the fact that this is a small location and vehicles are somewhat limited, Otherwise highly recommended.
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November 2023 by Nicole Drill
Stopped in this location for help finding a car within the area at 1 pm on Saturday November 18th. We inquired if any of the surrounding locations had something we could rent. The older lady at the front desk (without even checking) stated “NONE of the locations have ANY cars available until Tuesday”. We immediately called a location FIVE miles away and they got us in a premium SUV with no problem within an hour. Very sad that she could not take two minutes to look and help a customer. Will never recommend this location.
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November 2023 by Brian White
Excellent service. My car was being repaired for a month & I had no hassles whatsoever with Enterprise Aberdeen. Very nice & polite people too.
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September 2023 by Jennifer Scott
Super nice staff. Rental had awesome fuel efficiency. Would definitely recommend!
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August 2023 by Tierra Jenkins
My go to for car rentals. Haven’t had a problem with booking, receiving, or returning. The discounts are a plus as well.
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July 2023 by Tyler Houston
Lovely staff and very accommodating after one of my debit cards got locked for fraud after not clearing it with them ahead of time. Drove us to the bank so we could figure it out very much appreciated would recommend 10/10z
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July 2023 by Jose A Gonzalez
They appear to be understaffed. It took a minute for them to acknowledge incoming personnel. They're young, and semi-professional. I would definitely encourage them to work on customer service.
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July 2023 by Build A Legit Biz - Legal Education for CEOs
Laurie and Owen are absolutely amazing and top notch. My experience visiting Enterprise at this location with them has been exceptional every time. Typically, I am in and out within minutes. Even with a delay of providing the car rental one time, Laurie was a sweetheart and her customer service skills are outstanding. The service is efficient, the cars are clean, I have never had an issue with a car, and I appreciate they provide insurance for a small amount.
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July 2023 by Tad Stawk
Asking specific questions there is no specific answer. If I try to ask something else I’ve been over talk she wouldn’t stop talking and let me ask questions. Terrible service will never rent from you guys.
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May 2023 by Jeff Dacio
I've had to use their service twice now. They were supposed to meet me at the collision repair center at a scheduled time. The first time they were 45 minutes late. The second time... They are currently 20 minutes late and counting.More Details: After I posted the review, I called to complain. They explained their policy was to wait for the collision repair place to call them before sending the car over. Because they've had to wait for customers before, they wait for the collision repair place to call them before coming over. SERIOUSLY?!?!?!?HEY EVERYONE, ENTERPRISE IN HAVRE DE GRACE WOULD RATHER MAKE YOU WAIT, THEN WAIT FOR YOU.If we speak on the phone, and I tell you I'm dropping off the car at 10... AND YOU SAY, OK SEE YOU THEN. I EXPECT TO SEE YOU THEN.