AutoZone Auto Parts in Aberdeen, MD is a leading retailer of auto parts, offering a wide selection of new and remanufactured hard parts, maintenance items, and car accessories. Customers consistently praise the store's excellent customer service, with employees going above and beyond to ensure a positive experience. One customer highlighted the manager's exceptional service, calling a neighboring store to verify the correct installation hardware, providing a 50% discount, and even throwing in a free brake lubricant pouch. Another customer commended the employee Draco for quickly and efficiently changing a battery on a cold day, with the recommendation of a well-deserved promotion. Customers have also expressed gratitude for the assistance provided by employees Frank and Greg, who ensured a customer's car was safe to drive after a broken windshield wiper incident. Additionally, the store's warranty policies have impressed customers, with one receiving a full refund for a new battery due to the warranty. Overall, AutoZone Auto Parts in Aberdeen, MD is praised for its knowledgeable and helpful staff, efficient service, and customer-focused approach, making it a go-to destination for auto parts and maintenance needs.
Nice place with attentive employees, always helpful and informative
December 2023
This goes to the young man named Draco at Autozone in Aberdeen, MD. He came out and did battery change in 5 minutes. He reported that he changed several on this exceptional cold day. Good man Draco is. Autozone get that man a promotion!!
December 2023
Special thank you to Frank and Greg who came to my rescue when my windshield wiper broke off in a rainstorm. They went above and beyond to make sure my car was safe to drive before I left.
