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November 2024 by Ayman A
I feel so frustrated to how bad customer service had became in Canada. Terrible quality shirts, terrible customer service, feel sad for all the money spent in this store.
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November 2023 by Heer Vyas
Best store!!!
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July 2023 by sukhjeet gill
T”s got shrinked although were washed and dried as per instructions, manager refused to exchange them, dissatisfied with quality and customer service
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April 2023 by jimmy realizan
I love lacoste!
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January 2023 by wilfredo montalbo
Prices are great ty
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October 2022 by Bruno Mars
Went this week. Amazing staff!! The guy is so nice
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July 2022 by Kelvin Ian
This is the place to get the worst customer service in Winnipeg.
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February 2022 by Meghan D
Best manager ever! ??
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February 2022 by Alexa Graham
Terrible service!!!!!I can’t believe that I was being profiled in one of the stores I frequently shopped. I went there last week to return a sweater jacket, and because of their no refund policy, I decided to exchange the jacket for something else. The store was a little bit busy but that didn’t bother me, so I browsed around the front and slowly work my way to the sale section in the back.As soon as one of the lady sales finished helping another customer, she then kinda ran towards me. I was like “okay, what now.” She literally grabbed the Lacoste paper bag (I was doing an exchange so the jacket is in the original shopping bag) from my hand and dumped everything on the floor.I was completely in shock and was about to say something; that employee saw the receipts and then asked me if I was going to do an exchange/return. She then picked up everything and put them behind the counter. At that point, I really just wanted to walk out the store, but I didn’t. I picked some things to match the amount I spent before.During the checkout process, I asked her if the customers need to give the employees the items they wanted to exchange/return upon entering the store. She didn’t say anything, like really, it is a regular question asked by the customer. She also did not give me a new paper bag and that was a covid safety concern because the old paper bag was touched by her and it was also dropped on the floor.I could have went to Ralph Lauren and had a great shopping experience instead of this treatment. After all, avoiding this store at all cost if you feel like you would be profiled or frequently being profiled by stores.
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February 2021 by JD
I've bought many polos here. Great service from staff. Very helpful and pleasant to talk to. The manager always offers great deals. Will definitely continue to shop here.
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February 2021 by yolanda Liu
excellent shopping experience here, really like the brand cuz it’s super good quality and good price as well compared to other brands. the staff here are kindly and always helpful, and I will continue shopping here for sure
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February 2021 by Suzern Noor
Absolute garbage. Manager is rude af.
