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June 2024 by Joseph Bibeau Jr
Great knowledgeable staff.
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May 2022 by John B
Service Was Excellent !! Very knowledgeable staff . Quality of product that was purchased and installed seems to very good !
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January 2021 by Tom Glas
Initial review July 2013My son and I have been doing business with IC Enternet for several years now. The staff, particularly Don, have always given excellent customer service. We have always been treated in a respectful, courteous and professional manner. in our experience, Don and his staff have always made us feel welcome and have been very patient in explaining in detail the pros and cons of each product we have purchased ( security cams, external hard drives, extra computer ram, monitors, HDMI cables, several mice and keyboards and Internet cameras). Whenever I have had an issue these folks have gone above and beyond to make things right (I. e. had a faulty monitor and they just told me to bring it back and gave me another one which they tested for me before I left the store, and one other time they exchanged a 4 port router hub for an 8 port hub (I needed a fifth port) at no extra charge to me!). their prices on equipment are extremely fair and they have never overcharged me a cent. I haven't any experience with their computer service department yet so cannot comment on that at the moment. However based on their service thus far I would have no problem taking my computer in for service should the need arise. thanks to them everything was a snap to setup and runs smoothly. Thanks Don and staff you guys are awesome!Here's an update 29Aug/20Went back to Don years after my initial camera install as I couldn't get my cameras to work remotely on my phone. Don had his technician replace my pvr, told me my hard drive was still in good shape and replaced only what was necessary. After not having seen Don for several years he remembered me and made sure that I was completely satisfied with the work his technician had done. He charged hardly anything for the service Don is a scholar and a gentleman and I would definitely do business with him again. I highly recommend going to IC Enternet for all your security camera needs. I hear the computer side of the business is excellent too.
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October 2019 by Hugh Malcolmson
Product and customer were great.
Thank you
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October 2019 by Tech 18379
Great Shop!!
I Get all My CCTV Equipment from them!
And WAY Cheaper then i can get it from my supplier in Ontario!
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October 2019 by Mike Senchuk
Excellent service and family owned
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October 2019 by Kevin Carthy
Don’s an awesome guy and the staff is friendly and knowledgable!
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October 2019 by Mark Guyot
Not friendly
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October 2017 by Allen Aliens
Brought my PC to them, first thing first really bad costumer service
they said they will call you next day they wont call you unless you call them, end of the day they were not able to fix my PC after having it for a week and couldn't figure it out whats wrong to it. Not sure about there other business but for PC stuff i would not recommend.
Overall just really bad experience.
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October 2016 by chris norton
Have been going to ic for years now and have always had top notch service and prices. The people know what they are talking about and have just about everything you need. Nice to see hometown people doing hometown business. ??
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October 2016 by Crucified by Crue
Courteous staff. when I was having issues connecting my new DVR I bought from them, Curtis sat on the phone talking me through how to get it going. Don was consistent with his follow up calls to make sure all was well.
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October 2014 by Patrick May
Brought my computer in for repair and they asked me if I wanted the interior cleaned for extra and I said sure. Brought it back home and the modem didn't work and they made me pay to replace it. Then when I brought my computer back home a second time it had no sound. When I brought it back again they said I needed to pay $120 for a "format reload". What a bunch of swindlers.
