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May 2024 by Donna F
Have rented here several times and service is consistent. Vehicle choices are ok as well. Notably, Jagdeep was very kind and professional.
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May 2024 by Angela Park
I use Hertz atThe Winnipeg Airport for work on a fairly regular basis. They are always very professional and provide consistently great rates and service. I am always in and out quickly and efficiently. I do have one small and humble suggestion - I am a person with strong allergies. I do react to the fragrance in the cleaning supplies that theCompany uses to detail the vehicle (respiratory allergies, etc. )Perhaps this is something that I can request when I order the rental? TIA. Otherwise your service is top notch!
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April 2024 by Sarah Laflamme
Worse place, they overcharged your credit card once you return the car! There are many rental companies at the airport, choose another one. First and last time with them, had way better experience with enterprise plenty of times before
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March 2024 by Ankush Sharma
I would 100% recommend a car rental from this Hertz location on the airport, Wellington. Their rental fleet have new vehicles to choose from and at a really good price. The thing that was most outstanding to me was the service we received from the staff, especially from Jashanpreet Kaur. Really kind people, not pushy, and just great to deal with, no matter which staff person we were dealing with. I've had some not so pleasant experiences with other rental companies, but these people are different. I would absolutely rent from them again!
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March 2024 by Aleksandr Krykun
Additional Hertz insurance is a scam.On one of my rides I bought additional insurance, the guy in reception said this is "tire protection" insurance.I got a flat tire during my trip and had to cover the cost by myself (a Hertz representative on the phone said they would cover the cost as they should).For 10 months I tried to resolve the issue but still didn't get compensation. I had a long email conversation with the Assistant General Manager at Hertz (name Harpreet). He promised to cover the tire's cost, asked for all documents, and said everything was approved every time just found the reason why I had to wait a bit more and more, and finally just started to ignore my emails!Looks like Hertz insurance is a scam and might not work as they share.
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February 2024 by Bryan Enaje
Not bad. They have one of the cheapest rate. Just for everyone to be aware of when you rent at the airport branch they are charging $1 per day for ACSRG and and 16.280% for CFR.
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December 2023 by Jonathan Cyr
I reserved an EV for a work trip to Winnipeg. Upon arrival, I was surprised with the "manager's special", which was a very large pickup truck. I laughed and asked why Hertz found it appropriate to rent a large pickup truck to me when I had specifically asked for a small EV..I had a look at the large pickup truck and determined that I would not be comfortable with it and asked to have my preferred vehicle rented instead, or something equivalent. I was given a Toyota Corolla as an "upgrade", with an extra fee for the pleasure of not renting the "manager special".Thanks. One star.
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August 2023 by Ben Deresh
Reservations mean nothing to hertz, when I arrived at the Winnipeg airport hertz I was informed that despite having a reservation they didn’t have any cars for me. I was forced to wait for hours for someone else to return a car in order for me to get one. This obviously had a very negative affect on my trip and messed up all of my plans. Hertz, if someone has reserved a car DON’T rent it out to someone else.
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August 2023 by Roy Sinn
Took 40 minutes to get counter service even though there was one 2 customers ahead of me. Only one of the two fobs worked.Kim - Much thanks for your prompt reply. I've been a Hertz customer for more than 15 years. But based on reviews dating back two years, It seems that the Winnipeg Airport location has had problems with slow service for a long time. If you are "always striving to improve", you have made little or no progress for years and offered no specific solutions to providing better service. Understandable as you have not even recognized there is a problem to solve. If you are sincere and honest, please acknowledge or dispute the problem. If you acknowledge there is a problem, please provide some tangible steps you are taking to fix the problem and respect that your customers also "strive to" pay you and respect your services.
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July 2023 by Bob Bill
Winnipeg Hertz/dollar had the wrong agreed price. When I tried to correct the price they did not change it. They played along until I returned the car then said they could not change it. Stay far away. They significantly overcharged me. They were slow and obviously unresponsive..
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July 2023 by Timothy Bergen (flyingtim)
Long line and an unfriendly agent. No Presidents circle, and they weren’t using the gold members line. The only reason I rent Hertz is because of my status with them, and they weren’t respecting that so I left for a friendlier green counter with no line.
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June 2023 by Juan Encinales
This location is not recommended, went on a music tour and rented from this place (June 22/2023. After returning the vehicle they took 5 days to return the deposit when they said it would take from 24 to 48 hours. To my surprise they claim the car I had returned had a crack on the windshield and went a charged me $1,099 CAD. There was no crack in the windshield as they said, pretty dissapointing. We have requested pictures to see where the freaking crack is but they haven’t sent anything up until this day, but for charging you they won’t hesitate
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June 2023 by Glenn Kachmar
I had rented a car, but my license expired during the term of the rental so they were not able to give me the car. The staff at Hertz YWG were professional, empathetic and very helpful as they gave me advice on how to solve the problem. Even the support person at Hertz gave me a refund on the rental despite the fact that it was my mistake. This is the best kind of customer service experience to have and it is very rare. Thanks to the staff at Hertz YWG and the company in general for offering me the refund.
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June 2023 by Kic852
Do not go here! They charged my Ukrainian friends a few days later a second time for days that they did not use the vehicle at all. They had to change their accounts and everything. Now their bank is investigating why the charge was made and where the money went. It seems from the lower star reviews this company is trash and the people are awful scam artists. Immigrants beware of this company.
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June 2023 by Dr.Owais Aziz
The car was not ready when I arrived at the site. The customer service was pathetic.
