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December 2023 by Leah Holovach
Destinee was very nice and helpful, gave her genuine opinions on the things my daughter was trying on. Brittney was equally awesome!
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December 2023 by Mehakpreet Kaur
Joice was so polite and handled my refund situation very well. Thank you !
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November 2023 by Destinee Reichert
amazing atmosphere!! the staff are knowledgeable and very friendly. I would highly recommend shopping here!
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July 2023 by Matt Iverson
Very cool place , attentive friendly staff , prices were a little high but sometimes u gotta spoil the females in ur life
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March 2023 by Rossmere Lang
Really poor service. They have one person working the tills during busy hours.
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July 2022 by Tanya Bewski
When they train their staff to be respectful to older customers...who spend more i might add...and at least say hi or acknowledge us...i will shop again...
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May 2022 by Stefanie Desrosiers
Worst customer service ever! Was waiting in change room for 20 minutes for a size xs of the top I was trying. They said they were grabbing it but when I decided to go grab it for myself because i was tired of waiting the staff were just standing around chatting, not working. Took me less than 30secs to grab it. Would have preferred they did not offer to help if they were just going to waste my time.
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April 2022 by Kennedy Guttormson
Usually pretty good but had a very annoying experience today. Needed to exchange a shirt for a new size after a relative took me shopping the previous week whom I don’t see in person often because they live across the city from me. They didn’t have the shirt in store in person so they said they could exchange it and order it in online for me. I agreed and they processed a return and were filling out my info to put in online and then told me “ok put ur card info in” and I was like what? You just said this was an exchange. And they said they put the money back on the original card as a regular return instead of doing an exchange for an online order which I know is possible in stores because I did it the same day at aritzia. I explained “well that isn’t going to work now because we don’t have my relatives card who bought this all for me” and she didn’t know what to say so just kept repeating how she exchanged it. I was like ok… :/ so u can’t fix this then? And she looked confused so more employees came and just repeated the same thing until I basically just had to walk away because they did not know what they were doing or how to fix it. You could also tell from the beginning this employee didn’t know what they were doing which is ok however after asking for help her fellow employees kind of brushed her off which would be their fault if she was new. Just seemed like no one knew what they were doing and didn’t care to figure it out or help the ones confused. Just generally bad communication between employees with the older ones very unwilling to help the newer ones.
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February 2021 by Jolene Stahn
There was no one around when I was in search of an item in the dynamite section. Then when I tried asking for assistance all the workers were talking to each other. But other than that it’s a nice store, very clean and tidy. The girl at the checkout was super nice though.
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February 2021 by Maeddah Limuaco
Groupe Dynamites online customer service (SAM) is a headache to deal with. I had an issue with a return (which occured NOT at store level btw but rather online WITH SAM) but luckily two employees, Paula and Ajineen from this store were resolve it. Would recommend this store and these employees for their excellent customer service and passion to help others.
