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“We had a student organization fund bank account with Assiniboine Credit Union at the Pembina Highway branch, and I recently visited for service. The experience was excellent! Ruby Kaur was incredibly helpful, guiding me through the entire process with great efficiency. I appreciated her clear communication and professional assistance, which made setting up both mobile and internet banking seamless. I highly recommend this branch for anyone seeking friendly and reliable banking support!”
“Love this credit union, love the service, love the people. I have been with TD for many, many years. When I recently sold my house and was looking to buy a new condo, TD presented me with a mortgage offer that was heavily titled in their favour and they did absolutely nothing to encourage me to remain with them, nor were they willing to assist me despite 25 years of excellent history and me having investments with them. I was recommended to Lana at Access Credit Union, and not a word of a lie, within one hour, I had my mortgage completed. Lana looked after everything quickly and efficiently and went above and beyond doing so much more than TD even tried to do. I highly recommend this credit union and specifically this branch!”
“Personally, Access credit union help me more than any other Credit Union has an over 10 years. I made a switch from another Credit Union that I was a member of over 10 years they could not help me but access was able to help me immediately and help me get back on my feet.”
“Staff are good & nice. Hours are too short. The branch should stay open 1 hour later 2 or 3 days a week. Not enough tellers on duty sometimes, which makes waiting times too long. The A.C.U. wastes too much paper. The transaction receipts they print use up an entire 8" x 11" sheet of paper! So about 3/4 of the paper is unnecessarily wasted.”
“Maria, the woman who walked me through my appointment, was incredible. While she was not able to fulfill my requests due to circumstances outside her control, Maria was professional, kind, and knowledgeable. Further, she was a comforting presence in a trying time. Maria, please know I am grateful for you. Thank you for the exemplary service in spite of my disappointment. I will be back.”
“Today (14 august 2024 at 11:00 am) i made a visit according about uninformed service charges every month. My bank account shows no fees checking account but bank charges near about $24. I requested cashier about that and she asked from senior. One gentleman came and showed very bad customer service. He refused and said that he cannot do anything. I asked how can i close my account and he frequently got ready to close my account. This is lowerest customer service of that employee. Unfortunately i forgot to note down name of that employee. i am trying to make complaint to higher authorities about everything (customer service and uninformed money charged)
Mandeep Brar”
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“Cambrian Credit Union is the kind of banking establishment sensible people would be well-advised to invest their money with. This business operates for the benefit of its depositors, unlike the major banks which only serve their shareholders, and is staffed by equally caring and committed professionals.”