“Excellent service from this branch. Always helped out by a clerk in a timely manner.Had a great experience working along side Ida. She is very knowledgeable and has your best interest in mind. Highly recommended branch!”
9AM - 6PM
1631 St Mary's Rd a, Winnipeg“Go there most of the time for banking services. Went there yesterday and was helped by Deep Patel. He explained everything in detail and helped me to understand what was going on with my account. Thank you for service.”
10AM - 3PM
200 Portage Ave, Winnipeg“I went today to this branch and talk with Bianca Matteo,she was very polite and very helpful sorted out my problem with in two minutes, I had talk to different people in think banch before but nobody was able to give me a right answer,Thankyou Bianca you deserves 5star.”
9:30AM - 3PM
1155 Rothesay St, Winnipeg“Me and my Brother had an appointment today with......Darshana Munasinha......He was way more than polite and he even helped us opening my brother'account before our appointment time. He is a very nice person and very good advisor. He handled evrything so well and in manners. I will recomment to book appointment with him always. My words are not enough to explain his good service. Really impressed that someone can be this nice to their customers. Thank you so much Darshana Munasinha for helping us today. Excellent service, polite nature and helpful. I will Always always recommend visiting to him when need help.”
“I had a very stressful situation that I needed to be done in that day, without hesitation I got amazing help and customer service and figured out my problem in the day! I can't thank the employees that helped me out enough, I really appreciated it!”
“I went to this branch for the first time. Today was the first time that I can remember where, when I went to the teller, they right away offered to help me at the lowered, more accessible counter! Wheelchair and mobility accessibility is excellent here, at least within the public spaces. Very friendly and efficient service!”
9AM - 6PM
1375 McPhillips St Unit 4, Winnipeg“Amazing experience. For an International Student like me, I opened a savings and checking accounts without maintaining balance and annual fee is waived. Fast transaction and the staff are very accommodating. Book an appointment ahead of time and look for Sonia. Happy banking at TD Northgate Shopping Centre ❤️??”
“The staff are kind and friendly especially bank teller Oksana , she’s kind and patient with customers
One issue about this branch is small and crowded sometimes stuck waiting in a slow moving line and few banker”
9:30AM - 5PM
1846 Main St, Winnipeg“I've had exceptional service everytime I'm here. All staff have been really helpful and went above and beyond where other branches have not been able to help me. I don't like banks but the staff here deserve recognition. Thank you to the nice filipina who helped me today with my currency exchange request.”
9:30AM - 5PM
895 Empress St, Winnipeg“CONTINUE READING TO THE END FOR THE EDIT OF MY REVIEW.
One of the staff at this CIBC location is truly TERRIBLE. The way they treat certain customers is DISGUSTING. I had a little taste of this treatment myself when I went in one day to attempt to receive a new visa/debit card due to mine expiring that same day (I had bills to pay that day as well). I was given an unnecessarily hard time and was talked to, looked at, and treated like a criminal. I have had my CIBC account and have been paying this bank for their services for about 20 years. My ID has literally JUST expired (just 3 days prior) and this horrible woman refused to replace my old card with a new card despite providing multiple forms of identification including my SIN number. I have had an expired licence in the past and STILL received my new debit/credit years prior by a nice lady from a different location in St Vital. I would like to mention that I am an ethnic/European man and am the farthest thing from racist but I would still like to point out that this individual who had treated my wife and I so horrible was an over weight woman of color sitting at the furthest desk to the left (for any management reading this) and I truly felt she was profiling me. She could have given me my card and I know this from prior experiences. It was the end of the day and the last thing she wanted to do was spend the time to help me with my card. She needs to be talked to and needs a serious attitude change. Other than that, I have never EVER had a problem with other CIBC staff or other locations.
EDIT: 2 WEEKS LATER
First off I have been banking with CIBC for a bit over 20 years now. CIBC was my first and only bank as a young teenager. I would like to leave a review regarding some issues I had previously within the past month or so with a woman who had treated me like a criminal with unnecessary disrespect seemingly trying to rush me out of the door, that has completely been rectified by a DIFFERENT service agent named "Anmol" (I think). Pretty Indian looking women who was ABSOLUTELY kind to me and understanding about my situation that the last woman would NOT help me with. Anmol is the perfect mix of professional and kind. For any management reading this, I would love for you to treat Anmol with care and consider a raise and or promotion as soon as she is viable for such actions. She is great to deal with and goes that extra step (even at the end of the day) when us CIBC customers need it most.
Thanks Anmol. You have a kind heart. Hopefully you read this and this info reaches your seniors.”
“Staff are good & nice. Hours are too short. The branch should stay open 1 hour later 2 or 3 days a week. Not enough tellers on duty sometimes, which makes waiting times too long. The A.C.U. wastes too much paper. The transaction receipts they print use up an entire 8" x 11" sheet of paper! So about 3/4 of the paper is unnecessarily wasted.”
“Maria, the woman who walked me through my appointment, was incredible. While she was not able to fulfill my requests due to circumstances outside her control, Maria was professional, kind, and knowledgeable. Further, she was a comforting presence in a trying time. Maria, please know I am grateful for you. Thank you for the exemplary service in spite of my disappointment. I will be back.”
9:30AM - 5PM
201 Portage Ave, Winnipeg“Just wanted to give a shoutout to Daisy!I cannot emphasize enough how exceptional her customer service was. Daisy's warmth, patience, and professionalism truly stood out. Not only did she efficiently handle my banking needs, but she also went above and beyond to provide me with valuable advice and encouragement. Her genuine care and attentiveness made me feel like I belonged and truly appreciated, especially as a newcomer to the city. I am truly grateful for her outstanding service and the positive experience she created for me.”
9:30AM - 5PM
963 Henderson Hwy, Winnipeg“I give this branch 5 stars because of the excellent service provided by Lee. I stopped by to resolve a issues with my bank loan payment set up. He was very friendly, clear and thorough. Even when it was busy at branch (they need more staff), he never rushed me and answered all my questions. Even willing to follow up. It's getting increasingly rare to find service like this, so hopefully Lee will be rewarded!”
9:30AM - 5PM
1565 Regent Ave W, Winnipeg“Me and my friendsgo to this branch only because a guy from Ukraine works there..Incredibly good person!!! He helped us in many situations.Thank you very much Denis.”
“Today (14 august 2024 at 11:00 am) i made a visit according about uninformed service charges every month. My bank account shows no fees checking account but bank charges near about $24. I requested cashier about that and she asked from senior. One gentleman came and showed very bad customer service. He refused and said that he cannot do anything. I asked how can i close my account and he frequently got ready to close my account. This is lowerest customer service of that employee. Unfortunately i forgot to note down name of that employee. i am trying to make complaint to higher authorities about everything (customer service and uninformed money charged)
Mandeep Brar”
“I went to this branch at Mcphilips and I appreciate so much for Matt ( the bank teller) who assisted me in processing my BMO credit card. I salute you Mr. Matt for patience and and your good service until my card were processed. Thank you so much.. excellent service.”
9:30AM - 5PM
1399 McPhillips St, Winnipeg“This 5 star reviews Special for Tajeshwar Sidhu , she is very helpful & professional advisor! Thank you for providing detailed information about the funds . You’ve helped me greatly, and I appreciate your help in fix everything.Thanks”
9:30AM - 5PM
2855 Pembina Hwy, Winnipeg“Nice lady with the yellow cardigan, friendly and kind.Came to the branch today to have some papers for a certain application, she asked what its for so she can give me the accurate document. I didnt even know that there is a specific type, shes very helpful. She even said goodluck, more people like her please!”
“Cambrian Credit Union is the kind of banking establishment sensible people would be well-advised to invest their money with. This business operates for the benefit of its depositors, unlike the major banks which only serve their shareholders, and is staffed by equally caring and committed professionals.”