Ashley HomeStore receives positive reviews for its quick and easy service, helpful sales associates, and efficient delivery. Customers appreciate the straightforward process, with many praising the courteous and knowledgeable staff. The delivery team is often described as on time, efficient, and customer-focused. Shoppers are generally satisfied with their purchases, such as sofas and kitchen sets, and find the overall experience pleasant. However, some express concern about the return policy, which keeps 10 percent of the purchase as store credit, leading to feelings that the store does not fully stand behind its products. Despite this, the business is recognized for good customer service, great financing options, and a smooth shopping experience. Overall, Ashley HomeStore is viewed as a reliable place to buy furniture with friendly staff and prompt service.
I was treated with fairness and respect. Delivery made on time and by very efficient and caring delivery people. Thank you
February 2026
Buying our washer and dryer set was a very good shopping experience. The salesman was knowledgeable, honest and helpful in our decision to purchase. Our whole experience, from shopping in the store to delivery was a good one.
February 2026
I had an excellent experience. The service was professional, quick, and well organized. The staff was friendly and made sure everything was done perfectly.
