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November 2023 by Jean Jackman
Love everyone at Pool Tech!!! Amazing customer service! Everyone is friendly and helpful!!! ? ? ?
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November 2023 by Aaron Barnes
Brian and the rest of the Pool Tech crew were helpful, patient and professional. Our in-ground pool install was completed in the window we had planned, and for the cost we agreed to.I appreciate their experience, attention to detail and willingness to explain the process to me throughout. We encountered some challenges with the build, each of which were addressed with the longevity of the finished product in mind.Service: Inground pool installation
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October 2023 by Paula-Jo Varney
Discourteous and argumentative. My mom received a $50 gift certificate for this business from a family member. When she went in to redeem it this week they were reluctant to honor it. As my mom (who is lovely and kind) waited, they looked through records until they found the transaction. My dad who has dementia was waiting in the car, and mom was worried he would exit the car as she waited and waited and waited. Finding the transaction was not proof enough (!) and the clerk proceeded to make phone calls to verify the certificate. They finally honored it after she agreed to purchase over $200 of merchandise. My mom was treated as though she was being deceptive and dishonest in trying to redeem this certificate. Needless to say she was very upset by the time she finally left that business to get back to my dad in the car. We will no longer be using this pool company for our supplies. Shame on them!After reading your response, I have decided to edit my rating of your business. Local businesses are having a tough enough time surviving in this economy and I certainly don't want to contribute to that negativity. I didn't want to get down in the weeds in my earlier post. Yes, she had gone to the wrong pool company previously and they had written on the gc but had also corrected it. Mom explained all of this. The call to the other pool co. confirmed that, but that confirmation still wasn't enough. Another call was needed. That call prompted a question from the clerk as to what she intended to buy before the party on the other line agreed to honor the $50 gc. Good grief. My beautiful 80 yo Mom who walked in with a sparkle in her eye left your business upset and quite insulted. Do better.
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October 2023 by Mary Miller
Staff is knowledgeable, quick, and friendly, even when they’re very busy. I just follow their recommendations to the letter and enjoy a problem free pool every year.
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July 2023 by Moriah Erickson
I’ve never had anything but great service with Pool Tech. They are honest and true to their word. Fantastic resource for a new(ish) pool owner.
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January 2023 by Harry Reems
Definitely would not recommend if you’re looking for any advice on your hot tub. Received misinformation and wrong chemicals Will not be back.Service: Hot tub equipment maintenance
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January 2023 by melissa olson
Parents used them for decades growing up and we have for the last ten years. Great people and products!! Much preferred over the other locations close by. Originally bought my pool elsewhere and wish I'd have just gone hee to begin with! Live and learn.
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January 2022 by Peter Paradis
As a new customer and new pool owner, the team was very helpful and patient. Plus they had a crew come to the house to teach us some of the basics of the pump and chemicals! Thanks!
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January 2022 by Betsy Brann
Good and freindly service will go againService: General repairs & maintenance
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January 2022 by dominic carter
Always pleasant and helpful.
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January 2022 by Jill F.
We purchased a Jacuzzi hot tub from Pool Tech in 2017. We have been extremely happy with the hot tub. A few weeks ago, we came home from a weekend away to find our tub powerless and very low in water. I called on Tuesday morning, and on Tuesday afternoon, technicians were at our house finding and fixing the problem - (a pump connection became loose). We were very happy with the service provided, and would highly recommend them to anyone. Thank you Pool Tech Crew!Service: General repairs & maintenance
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January 2020 by Judy Marshall
As a new customer I find Pool Tech to have excellent service and products. The owners are very friendly, knowledgeable, and honest. I trust their judgement --feel and have observed they don't sell or push product unnecessarily and will work with you to solve issues in a cost effective manner.
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January 2019 by Lee Wiliams
I HAVE HAD GREAT LUCK WITH THESE HUYS. THE STAFF IS FRIENDLY AND KNOWS THERE STUFF. I GO THERE FOR ALL MY POOL NEEDS AND HAVE ALWAYS HAD ANY QUESTIONS ANSWERED.
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January 2019 by Judy Milan
Poor customer service.
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January 2018 by Justin Smith
Very knowledgeable and willing to help. Free water testing
