Walgreens has mixed reviews from customers, but some experiences stand out positively. One consistent compliment is about a woman who is often present in the pharmacy in the afternoons. She is described as pleasant, patient, bubbly, and capable of making customers' days brighter with her kindness. Her friendly attitude helps create a welcoming environment. Another positive experience involves a staff member who responded quickly and professionally to a phone call regarding a prescription. Despite a busy schedule, he remembered the customer, was efficient, and showed genuine kindness. This level of care made the interaction memorable and highlighted the staff’s dedication to customer needs, especially in ensuring specific manufacturer requests for medications. However, there are concerns about the pharmacy’s overall help and availability. Customers feel disappointed when the pharmacy is closed for several days, which can be problematic for those relying on timely medication, especially seniors. Many believe that better division of staff could improve service and ensure consistent access to prescriptions. Overall, while some staff members provide excellent service, there are frustrations related to pharmacy hours and staffing that impact the customer experience.
The women in the pharmacy who seems to always be there mid afternoon when pick up my prescriptions… “I wish I knew her name.” She sometimes makes my day. I drive away happy that there are still kind people in the world. She’s always pleasant, patient, and bubbly.
January 2022
I realize there is a problem with help however people rely on being able to pick up their prescriptions . Being closed 3 or 4 days is simply not acceptable . I do believe you could divide your employees better to serve the people who need these medicines . Seniors rely on you to provide them with these prescriptions . Sad... read full comment
January 2022
Whenever I visit this place, I feel like I'm witnessing the collapse of the US healthcare system in real time. It's hard to blame the people working here, but I still wouldn't recommend choosing this place as your pharmacy if you can avoid it.
