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“Sarah at the Cumberland post office is the single most helpful, clearest communicator I have ever encountered in a post office (or competitor) location. I go out of my way to come here. What a gem.”
“I just got off of the phone with Brett (forgive me if spelling is wrong) and he was incredibly helpful in assisting me in finding a lost package. Thank you Brett for all of your help!”
“I do think the reviews are a little misleading, due to people leaving bad reviews for the mail carriers on the post office itself. My experience here was great. The woman working the front desk was nice to me, had a good conversation, and helped explain how to ship what I was trying to ship. All I can ask for really.”
9AM - 12PM
622 Congress St Ste 9998, Portland
Post Offices
“I see a lot of issues in the reviews for this place but my experience has been different. They have been very helpful with issues and have been open as per their posted hours. I suspect the issue is that this small post office is manned by one person (it seems) so sometimes I guess they may have to step away or close the window for a break. For me, they have been friendly and helpful.”
“One of the better USPS I’ve been delivered and picked up from. Everyone is kind and fast. Major con is that they require you to carry 12 loading straps AND A LOCK. My broker/dispatch only made it clear that I needed straps. Had a minor issue with that but everyone being so nice made up for USPS stupid rules. Literally only used 2 straps.”
“I’ve always had great experiences at this post office. I tend to go around opening or closing hours; service is prompt. The employees I’ve met have been very courteous, professional, and helpful in mailing packages.”
“The line was loooong today and I was very tired but Vance was the epitome of customer service. He explained everything clearly and was super kind and helpful. And super efficient!”
“I was at the Gorham post office today waiting in line for my expensive book of stamps. I had the privilege of watching one of the employees interact with an elderly deaf patron. Her smile was genuine and she treated her customer with the utmost respect. Wish I had caught her name but I didn’t. I wish everyone with a “challenge” was treated with such kindness.
Thank you, Gorham Maine post office employee!! My heart is full because of what I witnessed.”
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“The front desk team here are always polite and super helpful. The lobby could use modernizing but Ill take good old fashioned customer service over shiny lobby any day. Thank you,”