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October 2023 by sean nutter
It's a cool place. My dog loves the honey bully sticks.
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October 2023 by Melody Sokolow
Friendly, comfortable knowledgeable people, extending themselves to help you and your pet
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October 2023 by Jen Brooks
The very best place for healthy food, treats, and great quality toys and gear for your fur baby.
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July 2023 by Carrie Lopez
Staff here are always helpful. The shop is clean, organized and the prices as well as discounts for multiple pets for the wash are all great! The dog wash is always clean and organized when we use it. It’s well stocked for various skin needs and tools are also provided. They have a selection of raw & other foods as well have a frequent buyer/washer program. Will return!
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July 2023 by Chelsea Pinkham
The employees helped me get just what I needed and were very helpful and knowledgeable!
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June 2023 by Chris Dorman
A dog with more allergies then anyone else in the house combined and a tiny puma. The staff go above and beyond and are very knowledgeable about all the products they sell.
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March 2023 by Jenn B
LOVE this place! The only place that the sells raw pork diet my cat with IBD requires. The people are always pleasant and helpful. 100% recommended.
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March 2023 by Betty Raymond
Rep greeted my grandson & myself as soon as we entered offered to carry out my bag of dogfood my grandson was able to carry it! The store is beautiful & very clean!
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March 2023 by Shara Marquis
Great local pet supply store with a good selection of food, treats, toys, and clothing, as well as some small furniture and beds.
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February 2023 by Rachel McCaffrey
Super nice staff. Amazing products aswell. We will now only shop here for our pet products.
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February 2023 by Laura Casey
We found the Loyal Biscuit (Waterville location) when we ran out of our specialized dog food due to bad weather/delivery issues.Walking in, we were immediately impressed. The staff was knowledgeable and kind (even though I have to mask for severe immunocompromised issues), they were CLEAN, they had a lot of great food options for pups/dogs (and cats, even though we don’t have a cat) and we were able to get a variety of the food for our pups to include Stella & Chewy’s (including the freezer patties), Primal raw, goat milk with pumpkin and toys/chews!Now, it’s our favorite place to shop for our dogs. Well worth the trip (and from what I hear, the other locations are equally as wonderful).
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November 2022 by Tetra Grammaton
It's nice to see a business in downtown Waterville that renovated the space they occupy. The selection of pet food is extensive and the staff very knowledgeable as to each and every product. Staff willing to go the extra mile to help you make the proper selection. Has a pet grooming area in the back. Highly recommended.
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November 2022 by Tausha D.
Take our Millie here once a month to use the dog wash and get a special treat after. Love that dog wash so much, less back pain from using my home tub!!! And she enjoys it way more too. Thanks for your amazing personalities to you guys are always so pleasant and sweet.
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November 2022 by Audrey Fortin
I love it there! Lots to choose from.. friendly faces and very helpful.
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October 2022 by Cindy Canavan
I love Loyal Biscuit! The employees are always friendly and helpful and they have a huge variety of cat and dog supplies. Definitely, stop in when you want to treat your pets!
