“People were very nice, but there were no towels at the pool.
Food & drinks: Food was very good, especially for a hotel breakfast.
Noteworthy details: Staff were very nice.”
“This place is absolutely fabulous! Every time my husband and I go to visit Waterville we stay here. The rooms are very well maintained they're clean, well stocked, and the owner is quite Pleasant very nice man! If you need an inexpensive clean quiet comfortable place to stay I suggest checking these guys out they are fabulous.”
“I have stayed at the Lockwood on two different occasions. First time was in March. Flawless check in, informative front desk person, Cade, I believe was their name. I saw them on the second visit as well, not for check in, just observationally, and I thought I am glad they are here. On the most recent stay, I do not remember their name, but prior to my check in they were assisting someone who could not be accommodated due to the properties policies, however they were able to make a suggestion which might help the caller, but made no promises as to the person’s acceptance at the alternative property. Those are important first call resolution techniques. My sister and I stayed this most recent time. We grew up in the area and know the gravity of the changes which have happened in Waterville. New experience overlayed on familiar terrain can give you insider wherewithal while also enjoying the new space. She and her husband, as an example, love people watching by a fire, and I hope they come up again to experience Front and Main’s lounge for themselves. She and I both needed to come from different places up to this area, and the Lockwood was on the top of a short list. My four star rating on the rooms, the temperatures (which are adjustable) can be loud in the emissions of either heat or cool. Fluctuating temperature is not a unique issue in hotels, however I was curious if the HVAC would respond in the same way, and it did.”