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August 2022 by L. Carr
Great small book store with amazing selection for littles and middle grade. Found new series for my avid readers and a super friendly staff. Thank you for keeping book lovers stocked. Also loved the used book store on the bottom floor which is like a treasure trove!
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February 2022 by Samantha Burdick
I love the Children's Book Cellar! There is a wonderful selection of Children's books and toy, young adult book, and adult fiction and nonfiction as well! Ellen is fabulous, and if she doesn't have the book you are looking for she will order it.
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August 2021 by B Anxious 4 Nothing
It was my very first time in Waterville and drove 2.5 hrs to get there. I walked into the store without a mask and waited patiently by the door (because I cannot wear a mask) while the lady behind the counter was speaking with a customer. I had gone in to ask a question about availability of fountain pens/ink and if they had a specific book, but I never got to ask because the same woman stopped her conversation, yelled across the store for me to wear a mask essentially mask-shaming/embarrassing me while I was in the doorway... of course, other customers turned to see the commotion.I did mutter that there was nothing there to interest me....and I won’t be be back....because I won’t.If you want poor customer service and to be bullied/embarrassed, this IS the place for you
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April 2021 by Veronica Romero
Super nice lady! Helpful and willing to order anything you want that she does not have. Also, very COVID conscious and careful. Overall a great visit!
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December 2020 by Jessica Huffman
Great store. The times I’ve bought from there during the pandemic, Ellen has been so kind to do my order over the phone and then bring it out curbside. Appreciate businesses who adapt to this strange time and keep their customers (and themselves) safe!
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December 2020 by Joanne Booth
Excellent selection and owner makes great suggestions
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December 2020 by Samantha Burdick
The Children's Book Cellar is a staple in Downtown Waterville. One of my absolute favorite shops for gifts (for myself and others
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November 2020 by christine from maine
It was my very first time in Waterville and drove 2.5 hrs to get there. I walked into the store without a mask and waited patiently by the door (because I cannot wear a mask) while the lady behind the counter was speaking with a customer. I had gone in to ask a question about availability of fountain pens/ink and if they had a specific book, but I never got to ask because the same woman stopped her conversation, yelled across the store for me to wear a mask essentially mask-shaming/embarrassing me while I was in the doorway... of course, other customers turned to see the commotion.I did mutter that there was nothing there to interest me....and I won’t be be back....because I won’t.If you want poor customer service and to be bullied/embarrassed, this IS the place for you
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September 2020 by Finn Mooncat
This is an awesome store. It has a great, curated selection of books. The owner has created a very open and accepting atmosphere for people from minority groups. She is also taking an active role in creating a healthy and safe environment. Because this is a local business and a business that supports minority groups, I will continue to shop here for my books.
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June 2020 by Amanda Smith
It was lovely to browse with my son. I always enjoy the staff here. very nice and personable.
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March 2020 by Jennifer Hickey
Best place around for books and fun activities to do with your family! Atmosphere draws you in to explore all the wonderful children books and some adult too!
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December 2019 by Alvin Da Costa
Great place with excellent and helpful service.
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November 2019 by Dave Carew
Great personal service! Ellen can order for you pretty much ANYTHING they don't already have in stock!
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July 2019 by Sara Bickford
Store is nice but it's not open on Sundays. Hate when stores are closed on Sundays. Most people work Monday-Friday so stores that are closed on Sundays are losing business. Especially mine.
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June 2019 by jennifer bergeron
This is a wonderful bookstore for young and old! They host fun events and give great recommendations!