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May 2024 by Sheri Williams
10/10 DO NOT RECOMMEND!!! I took my 2020 GMC Terrain to CMCC for rear passenger side cosmetic damage, quoted to be a 40 hr. Job. That turned into 55 hrs.… fast forward 6 weeks when I can finally go pick up my vehicle and find several electrical issues that were not a problem before dropping my vehicle off for over a month. They removed my windshield in the process of repairing the REAR of the vehicle WITHOUT PERMISSION from me or the insurance adjuster assigned to my case, broke the windshield in the process and charged me for it…. My backup camera, Radio screen, and all buttons and knobs for the radio are all not working as well as the light in glove compartment. Their response to me “maybe it’s our responsibility, maybe it isn’t.” I will never do business with any Central Maine Auto Group business again….. They don’t return phone calls and emails are returned days later, and the office personnel should be careful about speaking ill of elderly customers while the door is open to the waiting area! Very unprofessional! The whole experience has been horrible and a huge disappointment. The body work looks great though ? Never Again!
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February 2024 by Scott Richard
Best place to buy a vehicle. Great customer service.
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February 2024 by Aslin IceNfire
Absolute worst customer service ever. Between the office staff and the so called mechanics it's taken them a month so far to order the wrong parts 3x, and given every possible excuse under the sun as to why they can't properly do their jobs for a simple front bumper replacement. Maybe if their so called "estimate" was more than literally 3 minutes of some fool taking pictures on their phone to be considered as such , should have known from the start it was a bunch of ignorance. Will NOT EVER recommend to anyone.
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October 2023 by Samantha Condon
There was miscommunication but they did go good for my repair.
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June 2023 by Melany McAllister
Always been treated good here, both service and sales. Sam Lapierre is Awesome!
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June 2022 by Lisa Durant
Tasha went above and beyond the call of duty to satisfy this customer!! Very pleased!!
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February 2022 by Rick Jolicoeur
Did a great job repairing my car! Paint came out perfect!
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Still completely disgusted with this poorly run dealership! I absolutely love the vehicle I got there But i never even got to take it for a test drive.I didn't even get to drive it home....All I wanted them to do was show me the special features of my Kia. And fix the AC. The AC was the reason I had to leave it behind. Simple way to make as customer satisfied.Do not get a vehicle from Central Maine Motors!! They will find a way to screw you.Service: Air conditioning
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February 2021 by Emma Leslie
I had ice land on my car and cause quite a bit of damage. Tasha and everyone else at central maine collision were so helpful through the whole process and dealing with insurance through covid. I’ll never go anywhere else!
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July 2020 by Paul DeFrancisco
Central Maine Motor’s Collision Shop is The Best! Very efficient and honest! Would Not take my vehicle anywhere else for repairs. Tasha is wonderful!!
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December 2019 by Cory Morrison
Friendly, fast and professional estimate.
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November 2016 by Ray Rayeski
Had a friend spill a drink on my ceiling when I hit a bump in my 2016 f150 sport xlt fx4 super crew cab, but hey these guys handled it fine I was busy and took about 3 weeks for me call them but they got me right in and touched my truck up top to bottom and handling that stain on my ceiling in my 4month old truck at the time with no issue. Thanks guys and I'll be back in future, And I'd definitely suggest them.
